Associate Support Engineer | 1+yrs (Atlassian)

Atlassian Recruitment | Associate Support Engineer | 1+ years | Bangalore

atlassian

Atlassian seeks an Associate Support Engineer to join their team. Responsibilities include troubleshooting technical issues, providing excellent customer service, and collaborating with cross-functional teams. The ideal candidate possesses strong problem-solving skills, passion for technology, and a desire to learn and grow in a dynamic environment. Join Atlassian in shaping the future of teamwork!

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Associate Support Engineer (1+ years)

Atlassian Corporation is hiring for the post of Associate Support Engineer for Pune location. Interested and eligible candidates can read more details below.

Company Name : Atlassian Corporation
Job Location : Bengaluru, KA, India / Remote Work
Job Title : Associate Support Engineer
Education : Bachelor’s degree
Experience : 1+ years

Atlassian Recruitment 2024
Responsibilities :

Be responsible for resolving customer configuration issues and responding to customer questions.
Ensure that customers have a positive experience with Atlassian Cloud products.
Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content
Work in a 12:30 PM to 9:30 PM IST shift

Experience :

Overall 1+ years of customer or support facing industry experience
Have an understanding of Operating Systems, Database, Networking Concepts and Cloud Computing
Knowledge of SQL, Networking, Linux, Java Web Servers or knowledge in Cloud technologies will be an added advantage
We’re looking for individuals who have a customer centric mindset and a solution-based approach inline with Atlassian’s Core values.
Keen interest for learning new technologies and understanding how to utilise them in a customer facing environment.
Problem solving approach & strong troubleshooting experience
Experience working with peers/teams across multiple locations in an added avantage.
To have flexibility to cover a fixed shift through weekends on rotation basis to meet the needs of our customers

How to Apply :

All interested and eligible candidates can apply in online mode for Associate Support Engineer position.

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Intern Jobs Recruitment 2024

Salary : The estimated total pay range for a Support Engineer at Atlassian is upto ₹20L per year

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About Atlassian

Atlassian is a leading software company known for its collaborative tools and platforms. With a focus on empowering teams, Atlassian provides solutions like Jira for project management, Confluence for content creation, and Trello for task tracking. Their user-friendly interfaces and integrations make it easy to streamline workflows and enhance productivity. Trusted by millions of users worldwide, Atlassian continues to innovate and revolutionize the way teams work together.

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Post expires on Tuesday April 30th, 2024

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