Couchbase | IT Systems Support Analyst (2+yrs)

Couchbase Recruitment | IT Systems Support Analyst | 2+ years | Bengaluru

Couchbase recruitment

Couchbase, a leading technology company, seeks an IT Systems Support Analyst to join their dynamic team. This role involves providing technical support and troubleshooting assistance for various systems and applications. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a deep understanding of IT infrastructure. If you thrive in a fast-paced environment and enjoy collaborating with cross-functional teams, apply now to be part of Couchbase’s innovative workforce.

Reviews on job satisfaction and salary can be found on Glassdoor / AmbitionBox.

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IT Systems Support Analyst (2+ years)

Couchbase, Inc. is hiring for the post of IT Systems Support Analyst. Interested and eligible candidates can read more details below.

Company Name : Couchbase, Inc.
Job Location : Bengaluru, Karnataka, IN
Job Title : IT Systems Support Analyst
Qualifications : Graduate 
Experience : 2+ years
Couchbase Recruitment 2024

” IT Systems Support Analyst “

Responsibilities :

♦ Worked as an Admin in Salesforce and has working knowledge of user creation, User provisioning, permission sets in Salesforce.
♦ Troubleshoot and document system issues in various systems with primary focus on Salesforce.
♦ Work closely with technology liaisons of various platforms to troubleshoot issues and engage on issue resolution.
♦ The Support Analyst must be an excellent communicator and have the ability to handle a high volume of requests from various internal systems.

♦ Maintain compliance of system tracking in reporting and issue tracking systems.
♦ Provide weekly status on the support organization progress to higher management.
♦ Issue resolution: Identifying, diagnosing, and resolving Salesforce and other systems related problems reported by users, including data quality issues, bugs, and system errors.

Requirements :

Mandatory 2-5 years of experience as Salesforce Admin with understanding of integrations and installed packages.
Ability to work independently with multiple systems support and to record and report on a timely basis.
Good understanding of Salesforce terminology and feature with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, lightning UI and other configuration related activities.
A holistic understanding of how various issues affect the overall outcome of projects.
Excellent Knowledge of Salesforce application from an Admin perspective.
Good understanding of installed packages and systems that connect to Salesforce.
Must be able to adapt quickly to a constantly changing environment.
Willingness to learn and drive new and existing technologies.

How to Apply :

All interested and eligible candidates can apply in online mode for IT Systems Support Analyst position.

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Intern Jobs Recruitment 2024

Salary : The average Salary, according to Ambition Box report, is upto ₹ 10.00 LPA.

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About Couchbase, Inc.

Couchbase, Inc. is a leading provider of NoSQL database technology, empowering organizations to unlock the full potential of their data. With its flexible and scalable platform, Couchbase enables enterprises to build high-performance applications that deliver exceptional user experiences. By combining the power of SQL with NoSQL flexibility, Couchbase offers a seamless transition for businesses looking to embrace digital transformation and drive innovation in today’s data-driven world..

Couchbase on the web

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