HBC | Trainee Digital Risk Management | 0.6+ yrs

HBC Recruitment | Trainee Digital Risk Management | Bangalore | 0.6+ yrs

HBC Recruitment

HBC is seeking Trainee Digital Risk Management candidates to join our team. This role involves analyzing digital security threats, implementing risk mitigation strategies, and ensuring the integrity of online operations. Ideal candidates possess a strong analytical mindset, attention to detail, and a passion for cybersecurity. Join HBC in safeguarding our digital assets and shaping the future of risk management. Apply now!


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Trainee – Digital Risk Management (2+ yrs)

Company Name : HBC
Job Location : Bangalore, KA, India
Job Title : Trainee – Digital Risk Management
Education : Bachelor’s Degree
Experience : 0.6-1 years
Job Id : 240000JH
HBC Recruitment 2024
Job Description :

As a Trainee – You will be responsible follow the SOP to complete the transactions assigned /received via Store Associates on calls. This role is essential to the team and applicants must be able to thrive in a high pressure, fast moving, and evolving environment.

Who You Are :

The successful candidate must have the ability to quickly assess the Customer needs and provide the resolution as per the process stated. Need to provide the numbers (Minimum target of Inbound Calls) without impacting the Quality. Working on FCR’s

You should also have :

Excellent Communication Skills
Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
Demonstrated ability to provide the highest level of customer service to internal and external candidates
Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRM’s with the ability to learn additional programs as needed.
Preference if handled Gift card processes.

As the Trainee you will, :

Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal Software/ tools we have
Analyze the problem and provide solution as per process guidelines
Following the SLA Timelines and Targets

Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process

How to Apply :

All interested and eligible candidates can apply in online mode for Trainee – Digital Risk Management position.

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Intern Jobs Recruitment 2024

Salary : According to AmbitionBox, the average salary for a trainee at Hudson’s Bay Company in India ranges from ₹2 lakhs to ₹4.5 lakhs per years.

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About HBC

Hudson’s Bay Company (HBC) is a Canadian retail business that has been operating for over 340 years. Founded in 1670, HBC played a crucial role in the fur trade and colonization of North America. Today, it is known for its department stores across Canada, offering a wide range of products from fashion to home goods. With its rich history and continued presence, HBC remains an iconic symbol of Canadian heritage and commerce.

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