HCL Recruitment 2024

HCL Recruitment

HCL Technologies Ltd. is a leading global IT services company that is hiring talented and skilled professionals to join their team. With opportunities in areas such as software development, IT infrastructure services, and business process outsourcing, HCL offers a dynamic and innovative work environment with room for growth and advancement. Apply now to start your career with HCL Technologies Ltd.

Reviews on job satisfaction and salary can be found on Glassdoor.

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Job Vacancy 2023...

1. Senior Analyst (0-2.5 yrs)

HCL Technologies is hiring for the post of ” Senior Analyst “ with 0-2.5 years of experience for Madurai location. Interested and eligible candidates can read more details below.

Company Name : HCL Technologies
Job Location : Madurai, TN, India
Position : Senior Analyst
Education : B.E. / B.Tech
Experience : 0-2.5 years
No. of Positions : 01
Skill : Service Desk
HCL Recruitment 2024
Job Description :

Provides both technical and application-specific support to users of specific applications and the necessary expertise in technology, in accordance with the tasks specified in this document Dealing with the specific SAP issues through fast processing of Cases (Incidents, Service request and Changes) Taking ownership of Cases: This includes, where applicable, the immediate solution of the received Cases or the forwarding to additional 2nd level support areas and tracking the lifecycle of the Cases Achieving a high degree of user satisfaction through competent, friendly handling of user interaction and Service delivery in accordance with the defined quality standard

⇒ To maintain high login Efficiency (Availability) for customers.
⇒ To provide level 1 remote desktop support to resolve tickets or provide hardware or software or network problem diagnosis or resolution via telephone or email or chat within agreed SLA of ticket volume and time.
⇒ To update worklogs and follow shift or escalation process to escalate complex problem to appropriate support specialists or route problems to 2nd and 3rd level IT support staff as the case be.
⇒ Work on value adding activities such Knowledge base update and self development.
⇒ To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases.
⇒ To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies.

Qualifications :

♦ B.E./ B.Tech
♦ 0-2.5 years of experience in relevant field.

How to Apply :

All interested and eligible candidates can apply in online mode for Senior Analyst position.

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2. Executive (0-2.5 yrs)

HCL Technologies is hiring for the post of ” Executive “ with 0-2.5 years of experience for Madurai location. Interested and eligible candidates can read more details below.

Company Name : HCL Technologies
Job Location : Madurai, TN, India
Position : Executive
Education : B.Tech
Experience : 0-2.5 years
Skills : Program Management
HCL Recruitment 2024
Job Description :

PMO establishes a project governance framework to have a structured approach to govern the projects. It involves various stakeholders like team members, project managers, project sponsors, investors, clients, etc. These stakeholders have well-defined roles, responsibilities, and decision-making capacities. Purpose of governance structure is to ensure that the projects are prioritized and aligned to short- and long-term goals of the business. The right people have access to the right information to make the right decisions. The projects are staying within the planned time and budget Enterprise resources are utilized in the most efficient manner There are ongoing risk assessment and mitigation across all projects

To create and publish reports or metrics or dashboards for respective Region as per agreed timelines.
To complete assigned tasks in strategic initiatives (e.g: automation or lean or PIP or Diversity) taken for the engagement and ensure strict adherence to agreed timelines
To support delivery leaders and customers for closure of actions and improving the overall compliances
Project Governance or validation-Timely analysis or validation to be scheduled as per governance framework-Follow up on Action plan and closure-Data Analysis and Inferences

Qualifications :

♦ B.Tech
♦ 0-2.5 years of experience in relevant field.

How to Apply :

All interested and eligible candidates can apply in online mode for Executive position.

Apply for this Job..

Join our Telegram group: Click here

Follow us on Instagram: Click here

Join our Whatsapp group: Click here

Intern Jobs Recruitment 2024

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3. Analyst (0-2.5 yrs)

HCL Technologies is hiring for the post of ” Analyst “ with 0-2.5 years of experience. Interested and eligible candidates can read more details below.

Company Name : HCL Technologies
Job Location : Madurai, TN, In
Position : Analyst
Education : B.Tech
Experience : 0-2.5 years
No. of Positions : 1
Skill : Service Desk
HCL Recruitment 2024
Job Description :

Provides both technical and application-specific support to users of specific applications and the necessary expertise in technology, in accordance with the tasks specified in this document Dealing with the specific SAP issues through fast processing of Cases (Incidents, Service request and Changes) Taking ownership of Cases: This includes, where applicable, the immediate solution of the received Cases or the forwarding to additional 2nd level support areas and tracking the lifecycle of the Cases Achieving a high degree of user satisfaction through competent, friendly handling of user interaction and Service delivery in accordance with the defined quality standard

⇒ To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases
⇒ To achieve KPI targets, follow defined processes and adhere to ITIL delivery and quality standards ,regulatory requirements and company policies.
⇒ To attend customer callorchatsormails and resolve tickets within agreed SLA of ticket volume and time.
⇒ To maintain high login Efficiency (Availability) for customers, document identified risks, issues, mitigation plans and support in execution of BCPorDR plans
⇒ To work on value adding activities such Knowledge base update and self development

Qualifications :

♦ B.Tech
♦ 0-2.5 years of experience in relevant field.

How to Apply :

All interested and eligible candidates can apply in online mode for Analyst position.

Apply for this Job..

Join our Telegram group: Click here

Follow us on Instagram: Click here

Join our Whatsapp group: Click here

Intern Jobs Recruitment 2024

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About HCL Technologies :

HCL Technologies Ltd is a global IT services and consulting company that was founded in 1976 in India. It offers software-led IT solutions, remote infrastructure management, engineering and R&D services, business services, and digital and analytics solutions. The company has a client portfolio that includes Fortune 500 companies and operates in 60 countries around the world. As of 2023, HCL Technologies generates annual revenues of over $12.3 billion and has more than 222,000 employees globally.

HCL on the Web

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