Revolut is seeking a skilled IT Support Engineer. Responsibilities include troubleshooting hardware and software issues, providing technical assistance to employees, and maintaining system stability. Strong communication skills and a passion for problem-solving are essential. Join our dynamic team and contribute to revolutionizing the financial industry. Reviews on job satisfaction and salary can be found on Glassdoor / AmbitionBox.
IT Support Engineer (2+ yrs.)
Revolut India is hiring for the post of ” IT Support Engineer “. Interested and eligible candidates can read more details below.
Company Name : Revolut
Job Location : Remote Work, India
Job Title : IT Support Engineer
Education : Bachelor Degree
Experience : 2+ years
♦ Solving IT requests on a daily basis and ensuring all tickets are closed within SLAs
♦ Resolving emergency or unplanned support activities (fixing meeting room hardware, helping users with urgent laptop issues, etc.)
♦ Supporting new hires through configuring and provisioning laptops, initial IT set up, solving issues, etc.
♦ Retrieving exiting employees’ hardware and managing the hardware lifecycle to decommission or reuse it
♦ Managing any Revolut owned technology, including both office and remote hardware
♦ Identifying improvement opportunities and supporting the Tech Services team with technology or process implementation
♦ 2+ years of experience working with IT systems, networks, and related technologies (macOS, Chrome, Google Workspace, Ticket management via Jira/Atlassian or similar, hardware experience)
♦ Endpoint devices management and incident management experience
♦ Vendor management experience (outsourcing)
♦ Knowledge of best practices in IT administration and system security
♦ Exceptional organisational and time management skills
♦ Strong analytical and problem-solving skills
♦ Fluency in English
♦ Good interpersonal and communication skills
How to Apply :
You can apply in online mode for this post.
Revolut is a fintech company revolutionizing the way we manage our finances. With its user-friendly app, Revolut offers seamless and secure banking services, including international money transfers, currency exchange, budgeting tools, and even cryptocurrency trading. It provides a convenient alternative to traditional banks, empowering users to take control of their money with ease. With millions of satisfied customers worldwide, Revolut continues to innovate and redefine the banking experience for the digital age.