Salesforce | Business Analyst | 2+yrs

Salesforce Recruitment | 2+ years | Business Analyst | Hyderabad

Salesforce Recruitment

Salesforce Inc. is seeking a talented Business Analyst to join dynamic team. In this role, you will analyze complex business requirements, develop functional specifications, and collaborate with cross-functional teams to drive successful project outcomes. With your strong analytical skills and attention to detail, you will play a crucial role in enhancing our business processes and driving growth. Join us today and be part of our innovative journey towards success.

Reviews on job satisfaction and salary can be found on Glassdoor / AmbitionBox.


Business Analyst (2+ years)

Salesforce, Inc.  is hiring for the post of business Analyst. Interested and eligible candidates can read more details below.

Company Name : Salesforce, Inc.
Job Location : Hyderabad, TS, India
Job Title : Business Analyst
Education : Bachelor’s degree
Experience : 2+ years
Req Id : JR218251

Salesforce Recruitment 2023
Responsibilities :

♦ Support the DSM Business Data Governance team in data governance, policy definition and system enhancement recommendations
♦ Manage internal case queues supporting multiple Data Governance Councils
♦ Understand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvals
♦ Perform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business Objects
♦ Investigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolution
♦ Partner closely with data custodians from various business teams to determine priorities and run initiatives as needed
♦ Work with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projects
♦ Create documentation for stakeholders alignment. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.
♦ Ensure quality of solution implemented with the creation of UAT test plans; Lead and participate in testing; Report on and propose solutions for pass/ fail test cases
♦ Run and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limits
♦ Manage regular maintenance on Data Governance-owned Data Dictionaries and Object Dictionaries
♦ Attend working sessions overlapping with US Time Zone several days of the week: IST working hours: 10am-4:30pm and 9pm-11:30pm, flexibility ~1h

Qualifications / Required skills :

♦ Bachelor’s degree 
♦ 2-5 years of business / systems analyst experience
♦ Proficient in Excel
♦ Proficient in SQL
♦ 2+ years experience working with and querying a large Enterprise Data Warehouse
♦ Salesforce Admin Certified preferred
♦ Salesforce object model & SOQL experience preferred
♦ 2+ years experience with Business Intelligence tools preferred (Tableau, Business Objects, etc …)
♦ Strong experience developing detailed functional, system and program requirements
♦ Experience working and communicating with both information technology and strategic business teams
♦ Experience analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
♦ Exceptional analytical, problem-solving and communication skills, with the ability to influence stakeholders, lead and partner across functions and teams
♦ Excellent oral and written communication skills with a high degree of attention to detail
♦ Ability to tell compelling stories and explain complex issues in simple ways
♦ Strong organization skills and ability to manage competing priorities
♦ Demonstrated self-starter
♦ Attention to Detail: #your favorite non-profit organization on your resume

How to Apply :

You can apply in online mode for this post.

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About Salesforce 

Salesforce, Inc. is a leading cloud-based software company that revolutionizes customer relationship management (CRM). With its innovative platform, businesses can streamline their sales, marketing, and service operations while enhancing customer engagement. Salesforce offers a range of customizable solutions to meet the unique needs of organizations across industries. Through its cutting-edge technology and commitment to customer success, Salesforce continues to empower businesses worldwide to drive growth and build lasting relationships with their customers.

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