Salesforce Recruitment | 2+ years | Business Analyst | Hyderabad
Salesforce Inc. is seeking a talented Business Analyst to join dynamic team. In this role, you will analyze complex business requirements, develop functional specifications, and collaborate with cross-functional teams to drive successful project outcomes. With your strong analytical skills and attention to detail, you will play a crucial role in enhancing our business processes and driving growth. Join us today and be part of our innovative journey towards success.
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Business Analyst (2+ years)
Salesforce, Inc. is hiring for the post of business Analyst. Interested and eligible candidates can read more details below.
Company Name : Salesforce, Inc.
Job Location : Hyderabad, TS, India
Job Title : Business Analyst
Education : Bachelor’s degree
Experience : 2+ years
Req Id : JR218251
♦ Support the DSM Business Data Governance team in data governance, policy definition and system enhancement recommendations
♦ Manage internal case queues supporting multiple Data Governance Councils
♦ Understand new requests on the Salesforce Platform and work with multiple business units to gather business impact and approvals
♦ Perform data analysis using SQL, Excel, Salesforce Reports, Einstein Analytics, Tableau, Business Objects
♦ Investigate data issues and potential deep-dive analyses to help guide IT project requirements for issue resolution
♦ Partner closely with data custodians from various business teams to determine priorities and run initiatives as needed
♦ Work with IT teams to clarify business process and data needs and provide guidance on the implementation of data and process-related IT projects
♦ Create documentation for stakeholders alignment. Summarize complex analysis in simple story-telling slides which makes it easier for stakeholders to understand the approach.
♦ Ensure quality of solution implemented with the creation of UAT test plans; Lead and participate in testing; Report on and propose solutions for pass/ fail test cases
♦ Run and manage monthly reports showing data quality issues within our application, understanding implications of reaching field and object limits
♦ Manage regular maintenance on Data Governance-owned Data Dictionaries and Object Dictionaries
♦ Attend working sessions overlapping with US Time Zone several days of the week: IST working hours: 10am-4:30pm and 9pm-11:30pm, flexibility ~1h
Qualifications / Required skills :
♦ Bachelor’s degree
♦ 2-5 years of business / systems analyst experience
♦ Proficient in Excel
♦ Proficient in SQL
♦ 2+ years experience working with and querying a large Enterprise Data Warehouse
♦ Salesforce Admin Certified preferred
♦ Salesforce object model & SOQL experience preferred
♦ 2+ years experience with Business Intelligence tools preferred (Tableau, Business Objects, etc …)
♦ Strong experience developing detailed functional, system and program requirements
♦ Experience working and communicating with both information technology and strategic business teams
♦ Experience analyzing business processes across multiple data domains (i.e. Customer, Employee, Marketing)
♦ Exceptional analytical, problem-solving and communication skills, with the ability to influence stakeholders, lead and partner across functions and teams
♦ Excellent oral and written communication skills with a high degree of attention to detail
♦ Ability to tell compelling stories and explain complex issues in simple ways
♦ Strong organization skills and ability to manage competing priorities
♦ Demonstrated self-starter
♦ Attention to Detail: #your favorite non-profit organization on your resume
How to Apply :
You can apply in online mode for this post.
Salesforce, Inc. is a leading cloud-based software company that revolutionizes customer relationship management (CRM). With its innovative platform, businesses can streamline their sales, marketing, and service operations while enhancing customer engagement. Salesforce offers a range of customizable solutions to meet the unique needs of organizations across industries. Through its cutting-edge technology and commitment to customer success, Salesforce continues to empower businesses worldwide to drive growth and build lasting relationships with their customers.