Sutherland is seeking a reliable and detail-oriented person to join us as Associate Sales Operations. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Reviews on job satisfaction and salary can be found on Glassdoor / AmbitionBox.
Associate Sales Operations (Freshers)
Sutherland Global Services is hiring for the post of Associate Sales Operations for Chennai location. Interested and eligible candidates can read more details below.
Company Name : Sutherland Global Services
Job Location : Chennai, TN, India
Job Title : Associate Sales Operations (Freshers)
Education : Any Graduate / Higher Secondary / 3 years Diploma
Experience : Fresher (0-1 year)
Job Id : REF11465G
Job Description :
Ability to retain and apply knowledge gained during the training.
♦ Answer phone to respond any customer queries
♦ Knowledge of McAfee Policies & Procedures
♦ Assist customer’s on sales inquiries and help the customer in buying the products and also the role involves up selling, handing refund request which includes retention strategy and ensure there is no customers experience impact at any cost.
♦ Asks customer “Discovery” questions to fully understand their needs and issues before offering a solution
♦ Project a professional company image through phone & email interaction
♦ Provide customers with product and service information
♦ Provide assistance with regarding to customer service issues as well like Renewing, refunding the product etc..,
♦ Transfer customer calls to the appropriate department if required
♦ Escalate the call to the next level if required
Any Graduate / Higher Secondary / 3 years Diploma
How to Apply :
You can apply in online mode for this post.
Sutherland Global Services is a leading global provider of business process outsourcing (BPO) and technology-enabled services. With a strong focus on customer experience, Sutherland offers a wide range of solutions to help businesses streamline operations and improve efficiency. Their team of skilled professionals delivers high-quality results across various industries, ensuring client satisfaction and success. Trust Sutherland for reliable BPO solutions that drive growth and enhance productivity.
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Post expires on Saturday September 30th, 2023