Technical Associate | Fresher | Zeta Global
Zeta Global Recruitment | Technical Associate – Product Support | Fresher | Hyderabad
Zeta Global seeks a Technical Associate for Product Support. Join our dynamic team and provide technical assistance to clients, ensuring smooth operations of our products. Troubleshoot, offer solutions, and deliver top-notch customer service. Utilize your technical expertise to enhance user experience and drive client satisfaction. Take the next step in your career with Zeta. Apply now!
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Technical Associate – Product Support (0-2 yrs)
Zeta Global is hiring for the post of Technical Associate – Product Support for Hyderabad location. Interested and eligible candidates can read more details below.
Company Name : Zeta Global
Job Location : Hyderabad, TS, India
Job Title : Technical Associate – Product Support
Education : Graduate (2023, 2024 Pass outs)
Experience : 0-2 years
Shift Timing : Night Shift (EST & PST)
Zeta Global Recruitment 2024
Job Description:
» Helping customers solve technical issues with Zeta Interactive Product Applications.
» Answering questions from customers about the features and capabilities of our Zeta Application products.
» Developing customer-facing documentation on using certain features on needed basis.
» Communicating customer needs and wishes to our development and engineering staff.
» Shift Timings: Night Shift (EST & PST)
Skills:
» Problem solving and debugging skills
» Good interpersonal and communication skills
» Flexible in working outside of core business hours at short-notice
» Should have excellent written and verbal communication skills
» MySQL/Oracle database
» knowledge on Linux Operating system
» Web technologies & Networking
Personal Qualities:
» Strong customer service and support focus with a desire to deliver a high-quality service
» Self-motivated and highly professional with ability to lead and take ownership and responsibility
» Ability to multi-task, work under pressure and to tight deadlines
» A desire to learn and improve skills and knowledge
» Fast learner, energetic and enthusiastic
» Adaptable and flexible to business demands
» Positive ‘can-do’ attitude
» Team player
» Soft spoken, work oriented, conscientious.
» Good decision making and problem-solving skills.
» Friendly, reliable, positive and acts appropriately and proactively.
Education: (2023, 2024 Pass outs)
» B.Tech. (CSE / IT) with Min 70% Or B.Sc (MSCS / MPCS) with Min 80%
Good To Have:
» Experience with DSPs is a plus.
» Knowledge on programmatic ecosystem.
‹‹‹ more details ›››
How to Apply :
All interested and eligible candidates can apply in online mode for Technical Associate – Product Support position.
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Salary : The salary for this role is upto ₹6.0 LPA *
About Zeta Global,
Zeta Global, a data-driven marketing technology company, empowers brands to build customer connections. With innovative AI solutions and personalized insights, Zeta enhances customer experiences and drives engagement. By harnessing data effectively, Zeta enables targeted marketing strategies that fuel business growth. Through its cutting-edge technology and strategic approach, Zeta Global continues to revolutionize the digital marketing landscape.
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