Infrastructure Engineer II | 2+ yrs | Cision
Cision Off Campus Drive 2025
Cision Recruitment | 2-4 years | Infrastructure Engineer II | Remote Job
Cision seeks an Infrastructure Engineer II. Responsibilities include managing systems, troubleshooting issues, and implementing solutions. The ideal candidate has experience with cloud platforms, automation tools, and networking concepts. Strong problem-solving skills and a collaborative mindset are essential. Join our team to contribute to the stability and efficiency of our infrastructure. Apply now for this exciting opportunity!
Infrastructure Engineer II (2-4 years)
Cision is hiring for the post of Infrastructure Engineer II. Interested and eligible candidates can read more details below.
Company Name : Cision
Job Location : Remote – India
Job Title : Infrastructure Engineer II
Education : Bachelor’s degree
Experience : 2-4 years
Cision Recruitment 2025
Job Summary:
The Infrastructure Engineer will collaborate with the CX/Support, Product Management and Engineering Development teams to improve transparency and communication, quickly and efficiently resolve customer issues and increase the value of Cision’s product delivery. The Infrastructure Engineer will pull together cross-functional resources for issue resolution and own processes such as intake, prioritization and stakeholder communication. The Infrastructure Engineer will coordinate efforts between CX/Support, Product Management, Engineering, Sales and more. Will work closely with these functional teams to identify issues needing Product and/or Engineering support, engaging the relevant resources to work toward resolution and communicate to all stakeholders. This impactful position requires effective analytical skills, attention to detail, open communication and the ability to work autonomously on assigned projects.
Key Responsibilities:
✅ Coordinate product-related issue resolution, allowing CX/Support, Product Management and Engineering to focus on delivering client focused solutions
✅ Collaborate with Product Management, Engineering, and CX/Support in the definition, evolution and documentation of our operational processes, ensuring successful cross-functional adoption as we scale
✅ Support enterprise-level product and application systems with technical assistance
✅ Respond to general inquiries and trouble tickets promptly for external and internal clients
✅ Investigate, diagnose, troubleshoot, and identify potential solutions to a problem
✅ Prioritize multiple open issues
✅ Develop, and keep track of issue triage and trouble tickets worked
✅ Document Actionable bugs for engineering resolution
✅ Provide software application assistance
✅ Consult the software development team, as well as internal users
✅ Administer security permissions for various web-based app
✅ Managing internal batch processes and data integrity
✅ Establishing the root causes of product and application errors and escalating serious concerns to the development team
Responsibilities:
✅ Partner with Product Leads and Engineering to connect the dots across the Product Ecosystem, ensuring appropriate resources and attention is given on the most critical areas of work
✅ Partner with Product, Engineering and Design partners to provide strategic and tactical thought leadership to effectively drive solutions and implementations
✅ Exhibit a proven track record of implementing operational programs, streamlining processes and managing prioritization, bringing the ability to quickly put structure in place to resolve issues
✅ Demonstrate confidence in presenting to various audiences
✅ Demonstrate organizational agility to adapt to changing demands
Qualifications:
✅ 2+ years of experience in product operations, product management, support or an engineering or operational role that worked closely with key business stakeholders such as Customer Support, Engineering and Product Management
✅ A passion for delivering an outstanding user experience and can develop a deep understanding of complex problems and come up with creative solutions to solve them
✅ A talent for building empathy for user problems
✅ Strong written and verbal communication skills and are great at explaining highly technical topics to technical and non-technical audiences
✅ You have a can-do attitude and ability to juggle multiple priorities simultaneously
✅ Degree in software engineering, computer science, information technology or similar preferred
How to Apply :
All interested and eligible candidates can apply in online mode for Infrastructure Engineer II position….👇👇
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Infrastructure Engineer II Salary : 💵💵The salary for this role is upto ₹34.0 LPA *💵💵
About Cision
Cision is a leading global provider of earned media software and services. With innovative tools for PR and communication professionals, Cision helps clients reach their audiences effectively. By offering media monitoring, social listening, influencer outreach, and analytics solutions, Cision empowers organizations to maximize their impact in today’s fast-paced digital landscape.
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Post expires on Sunday December 7th, 2025