Support Engineer | 1-3 yrs | Boshch

Updated

23/12/2024

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4 min

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Categories: Support / Service, Bangalore, Engineer, Full Time, IT, IT, Manufacturers, Technology

Bosch Recruitment | Support Engineer | 1-3 yrs | Bangalore|

Bosch Global Software Technologies seeks a Support Engineer for Robotic Process Automation (RPA). This role involves troubleshooting RPA solutions, providing technical support to clients, and ensuring system functionality. The ideal candidate has experience in RPA tools like UiPath or Blue Prism, strong problem-solving skills, and the ability to work collaboratively with cross-functional teams. Join Bosch and drive innovation in automation technology!

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Support Engineer II (1-3 yrs)

Bosch Global Software Technologies is hiring for the post of Support Engineer – Robotic Process Automation (RPA). Interested and eligible candidates can read more details below.

Company Name : Bosch Global Software Technologies Pvt. Ltd.

Job Location : Bengaluru, Karnataka, India

Job Title : Support Engineer II – Robotic Process Automation (RPA)

Education : B.E./B.Tech

Experience : 1-3 years

Bosch Recruitment 2025

Job Description :

» Proactively monitor the performance and health of all RPA bots. Ensure that the bots are functioning as intended and address any potential issues promptly to minimize downtime.
» Diagnose and resolve technical problems, system errors, and exceptions encountered by RPA bots. Collaborate with the RPA developers and other stakeholders to provide effective solutions and bot status updates
» Act as the first point of contact for RPA-related incidents and service requests. Efficiently manage and prioritize tickets to meet SLA targets and ensure a high level of customer satisfaction.
» Create and maintain comprehensive documentation related to RPA bot configurations, issue resolutions, and best practices. Develop knowledge base articles to aid in future troubleshooting.
» Conduct training sessions and workshops to educate end-users and fellow team members on RPA best practices and usage guidelines.
Ensure RPA bots comply with data security and governance standards. Implement necessary security measures to safeguard sensitive information.

Requirements :

» Bachelor’s degree (B.E./ B.Tech) in Computer Science, Information Technology, or a related field.
» 1-3 years of hands-on experience in providing support for RPA bots.
» Proficiency in working with Automation Anywhere
» Automation Anywhere Certification is desirable not mandatory
» Solid understanding of RPA architecture, workflow design, and process automation principles.
» Strong analytical and problem-solving skills with the ability to troubleshoot technical issues efficiently.
» Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
» Proactive attitude with a passion for continuous learning and staying updated on RPA and intelligent automation technologies.

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for Support Engineer – Robotic Process Automation (RPA) position.

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Support Engineer Salary : The salary for this role is upto ₹ 09.00 LPA *

Job Address : Cyber Park, survey no.66 & 67, doddathogur village, electronic city,, Bangalore, India

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About Bosch Global Software Technologies Pvt. Ltd.

Bosch Global Software Technologies Pvt. Ltd. is a 100% owned subsidiary of Robert Bosch GmbH, one of the world’s leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.