Trainer II | 2-4 yrs | Concentrix

Updated

05/02/2026

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Categories: Other, Full Time, Haryana, Other, Support / Service

Concentrix Off Campus Drive 2026

Concentrix Recruitment | 2-4 years | Trainer II | Gurugram

Concentrix Corporation seeks a Trainer II to design and deliver training programs. Responsibilities include assessing training needs, developing materials, conducting sessions, and evaluating effectiveness. The ideal candidate has a Bachelor’s degree, relevant experience, strong communication skills, and proficiency in MS Office. Join our dynamic team and help shape the development of our employees. Apply now!

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Trainer II (2-4 years)

Concentrix Corporation is hiring for the post of Trainer II. Interested and eligible candidates can read more details below.

Company Name : Concentrix Corporation

Job Location : Gurugram, HR, India

Job Title : Trainer II

Education : Graduation

Experience : 2-4 years

Category : Training & Quality

Concentrix Recruitment 2026

Job Description:

The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery. This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.

Essential Functions/Core Responsibilities :

√ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations
√ Utilise effective presentation and facilitation skills, including creative training techniques and adult/accelerated learning techniques, using a variety of training delivery modalities in a classroom environment
√ Prepare and present training materials through classroom learning, hands-on demonstrations, and supporting activities
√ Accountable for achieving individual training performance metrics
√ Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business needs (where required)
√ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side-by-side observations
√ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients
√ May support the Instructional Design team in designing and developing training materials for various instructional delivery methods, including computer-based training, interactive, classroom training, and written job aids
√ Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on the results of evaluation
√ Recommend curriculum modifications to the Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis
√ Participate and contribute to a continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures

Candidate Profile :

√ Bachelor’s Degree in a related field from a four-year college or university, with 2-4 years of relevant experience preferred
√ Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.)
√ Strong communication skills, both written and verbal
√ Proficient in Microsoft Office
√ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
√ Self-starter, sense of urgency, and works well under pressure
√ Strong attention to detail
√ Sense of professionalism and ability to develop good relationships

Career Framework Role :

√ Requires knowledge and experience in one’s own discipline; still acquiring higher level knowledge and skills
√ Analyses possible solutions using standard procedures and principles
√ Builds knowledge of the organisation, processes and customers. Solves a range of straightforward problems
√ Receives a moderate level of guidance and direction

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for Trainer II position…👇👇

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Trainer II Salary : The salary for this role is upto ₹5.0 LPA; exact details during interview *💵

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About Concentrix Corporation

Concentrix Corporation, a global business services company, specializes in customer engagement and improving business outcomes. With innovative technology solutions and a focus on delivering exceptional customer experiences, Concentrix helps clients drive growth and efficiency. Their diverse range of services includes customer care, technical support, revenue generation, and digital marketing strategies. Concentrix is committed to providing tailored solutions that meet the evolving of businesses worldwide.