IT Desktop Support | 2+ yrs | Nielsen
Nielsen Recruitment | IT Desktop Support | 2+ year | Bangalore
Nielsen Corporation seeks an IT Desktop Support professional to provide technical assistance, troubleshooting and maintenance for internal systems. The ideal candidate possesses strong problem-solving skills, knowledge of hardware configurations, and excellent communication abilities. This role requires a proactive approach to resolving technical issues and ensuring smooth operations within the organization. Apply now to join our dynamic team!
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IT Desktop Support (2+ yearS)
Nielsen is hiring for the post of IT Desktop Support. Interested and eligible candidates can read more details below.
Company Name : Nielsen
Job Location : Bangalore, KA, India
Job Title : IT Desktop Support
Education : Bachelors Degree
Experience : 2+ year
Nielsen Recruitment 2024
Job Responsibilities :
Desktop Support:
♦ Windows and MacOS laptops preparation with the Nielsen Standard Global Image
♦ Provide end-user support for both Windows and MacOS environments.
♦ Provide end-user support for Google Suite products (gmail, G-Drive, Google chat, etc..)
♦ Provide hands on support for on-site meetings and broadcasts including setup and tear down of AV equipment, and monitoring AV technology during events
♦ Provide hands on support for on-site meetings and broadcasts including setup and tear down of AV equipment, and monitoring AV technology during events
♦ Troubleshoot and resolve hardware and software issues on desktop systems.
♦ Install, configure, and maintain desktop applications.
System Administration:
♦ Administer Windows and Linux servers, ensuring their stability, integrity, and efficient operation.
♦ Assist in system administration tasks, including user account management and system updates.
♦ Collaborate with the IT team to implement and maintain server infrastructure.
Cybersecurity Collaboration:
♦ Work closely with the cybersecurity team to implement security best practices.
♦ Assist in monitoring and responding to security incidents.
Printer and Network Troubleshooting:
♦ Diagnose and resolve issues related to printers, network connectivity, and other peripherals.
♦ Collaborate with network administrators to ensure smooth operation of the company’s network.
User Support and Soft Skills:
♦ Provide excellent customer service to end-users with a focus on effective communication and problem-solving.
♦ Conduct user training sessions to enhance overall digital literacy.
♦ Document and communicate technical solutions in a user-friendly manner.
Job Requirements :
♦ Bachelor’s degree in Information Technology, Computer Science, or a related field.
♦ 2-4 years of hands-on experience in desktop support, system administration, and server administration (Windows and Linux).
♦ Strong troubleshooting skills for both hardware and software issues.
♦ Familiarity with Windows and macOS operating systems.
♦ Experience collaborating with cybersecurity teams on security initiatives.
♦ Knowledge of network fundamentals and troubleshooting.
♦ Excellent communication and interpersonal skills.
♦ Ability to work independently and as part of a team.
♦ Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Windows
♦ Desktop Administrator, Linux Professional Institute Certification) are a plus.
‹‹‹ more details ›››
How to Apply :
All interested and eligible candidates can apply in online mode for IT Desktop Support position.
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Intern Jobs Recruitment 2024
Salary : The salary for this role is upto ₹12.00 LPA *
About Nielsen
Nielsen Corporation, a global data analytics company, specializes in providing insights consumer behavior and media consumption. Through its market research and audience measurement services, Nielsen helps businesses make informed decisions to optimize their strategies and reach their target audiences effectively. With a focus on understanding trends and preferences, Nielsen plays a crucial role in shaping industries and driving innovation worldwide.
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