Systems Engineer I | 0-6 month | Catchpoint
Catchpoint Recruitment | 0-6 month | Systems Engineer I | Bengaluru
Catchpoint Systems Inc seeks a Systems Engineer I to join their team. The candidate will have strong technical in system administration, network troubleshooting, and scripting. Responsibilities include managing and maintaining systems infrastructure, resolving technical issues, and collaborating with cross-functional teams. This role offers the opportunity to work on cutting-edge technology in a dynamic and innovative environment.
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Systems Engineer I (0-6 months)
Catchpoint Systems Inc is hiring for the post of Systems Engineer I. Interested and eligible candidates can read more details below.
Company Name : Catchpoint India
Job Location : Bengaluru, KA, India
Job Title : Systems Engineer I
Education : B.E./ B.Tech/ MCA
Experience : 0-1 year
Catchpoint Recruitment 2024
This position will assist the Catchpoint Operations team in Monitoring, investigate, diagnose, troubleshoot, and fix application, server, network, and infrastructure problems. Catchpoint Operations is responsible for maintaining the highest possible uptime for the Customer & internal network. This individual will be managing the day-to-day operation of the team focused on maintaining the highest possible uptime for all aspects of our global infrastructure.
Responsibilities :
♦ Monitor Catchpoints’ node infrastructure and troubleshoot Linux server issues across various third-party data centres & cloud providers (AWS, Azure, GCP etc).
♦ Perform OS/application upgrades and server migrations to new environment.
♦ Accept & registers incidents from the Support team.
♦ Classify incidents according to the specified options/categories.
♦ Execute 1st attempt to solve the customer incidents and/or escalate to next level based on SLAs.
♦ Tracks the progress of an owned incident ticket all during entire lifecycle (from start to end, register to close) to ensure that it is resolved within the agreed Service Level Agreement (SLA) and updates tickets. (Note: is responsible that the solution is created but is not necessarily responsible for the solution itself).
♦ Escalate to the appropriate next level or management when thresholds are violated.
♦ Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met in for our global infrastructure.
♦ Excellent written and oral communication skills required; special focus on customer/client interaction a must.
Required Skills & Qualifications :
♦ B.E./ B.Tech/ MCA Computer Science & Networking, 2023/2024 graduate.
♦ Experience 0-6 months.
♦ Certification in Linux preferred.
♦ Basic troubleshooting knowledge in Linux (Red Hat/CentOS) & network troubleshooting using ping, traceroute.
♦ Basic understanding of Bash/Shell Scripting, Web Server.
♦ Fundamental understanding of large scale networking, including OSI Model, DNS, SSL/TLS, WINS, TCP/IP, VLANs, DHCP, Routing, ACLs, and switching.
♦ Good to have Linux virtualization knowledge(KVM).
♦ Ready to work in a 24|5 rotational shifts.
‹‹‹ more details ›››
How to Apply :
All interested and eligible candidates can apply in online mode for Systems Engineer I position.
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Intern Jobs Recruitment 2024
Salary : The salary for this role is upto ₹10.0 LPA *
About Catchpoint
Catchpoint Systems Inc, a leading digital experience intelligence company, offers real-time analytics to optimize user experiences. Their platform monitors performance across networks and applications, providing insights for businesses to enhance customer satisfaction and revenue. With a focus on reliability and speed, Catchpoint empowers organizations to deliver seamless digital interactions, ensuring high-performance outcomes in today’s competitive online landscape.
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