AI Research Engineer | 2+ yrs | NICE

Updated

17/10/202517/10/2025

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Categories: IT, Archive, Full Time, IT, Pune

NICE Off Campus Drive 2025

NICE Recruitment | 2+ years | AI Research Engineer | Pune

Join NICE as an AI Research Engineer. Drive innovation in cutting-edge technologies. Develop advanced AI models for real-world applications. Collaborate with a talented team of experts. Contribute to groundbreaking projects in a dynamic work environment. Utilize your skills to shape the future of AI technology. Take on exciting challenges and make a meaningful impact at NICE. Apply now!

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AI Research Engineer (2+ years)

NICE is hiring for the post of AI Research Engineer. Interested and eligible candidates can read more details below.

Company Name : NICE

Job Location : Pune, MH, India

Job Title : AI Research Engineer

Education : Bachelor’s degree

Experience : 2+ years

NICE Recruitment 2025

So, what’s the role all about?

✅ The Prompt Engineer optimizes prompts to generative AI models across NiCE’s Illuminate applications. As part of the Illuminate Research team, the Prompt Engineer works with several groups in the business to help our applications deliver the highest quality customer experience.

✅ The Prompt Engineer partners with global development teams to help diagnose and resolve prompt-based issues. This includes helping to define and execute tests for LLM-based systems that are difficult to evaluate with traditional test automation tools. The Prompt Engineer also helps educate the development teams on advances in prompt engineering and helps update production prompts to evolving industry best practices.

How will you make an impact?

✅ Regularly review production metrics and specific problem cases to find opportunities for improvement.
✅ Help diagnose and resolve issues with production prompts in English.
✅ Refine prompts to generative AI systems to achieve customer goals.
✅ Collect and present quantitative analysis on solution success.
✅ Work with application developers to implement new production monitoring tools and metrics.
✅ Work with architects and Product Managers to implement prompts to support new features.
✅ Meet regularly with teams working in the United States Mountain and Pacific time zones (UTC-7:00 and UTC-8:00).
✅ Review new prompts and prompt changes with Machine Learning Engineers.
✅ Consult with Machine Learning Engineers for more challenging problems.
✅ Stay informed about new advances in prompt engineering.

Have you got what it takes?

✅ Fluent in written and spoken English.
✅ BS in a technology-related field such as computer science, business intelligence/analytics, or finance.
✅ 2-4 years’ work experience in a technology-related industry or position.
✅ Familiarity with best practices in prompt engineering, including differences in prompts between major LLM vendors.
✅ Ability to develop and maintain good working relationships with cross-functional teams.
✅ Ability to clearly communicate and present to internal and external stakeholders.
✅ Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask.

You will have an advantage if you also have :

✅ Basic AWS resource management, including microservice deployment.
✅ Containerization via Docker.
✅ Experience with both standard and AI-based testing frameworks such as PyTest and DeepEval.
✅ Exposure to generative AI application frameworks like LangChain, LlamaIndex, and griptape

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for AI Research Engineer position….👇👇

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AI Research Engineer Salary : 💵💵The salary for this role is upto ₹9.0 LPA *💵💵

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About NICE

NICE Limited, a global technology company founded in 1986, specializes in software solutions that enhance customer service, compliance, and analytics for businesses. With a strong focus on innovation, NICE provides advanced tools to improve customer interactions, streamline operations, and ensure regulatory adherence. Their offerings span industries such as contact centers, financial services, and security. NICE empowers organizations to deliver exceptional customer experiences and make data-driven decisions, driving success and growth.