IT Infrastructure Engineer II | 2-3 years | Nielsen

Updated

13/02/202613/02/2026

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Categories: Engineer, Bangalore, Full Time, IT, IT

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Nielsen Recruitment | IT Infrastructure Engineer II (ServiceNow Developer) | 2+ years | Bangalore

Nielsen is seeking an IT Infrastructure Engineer II (ServiceNow Developer) to join their team. Responsibilities include developing and implementing ServiceNow solutions, collaborating with cross-functional teams, and ensuring system performance meets business needs. The ideal candidate has experience in ServiceNow development, IT infrastructure management, and a strong understanding of industry best practices. Apply now to contribute to Nielsen’s innovative projects.

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1. IT Infrastructure Engineer II (ServiceNow Developer) (2+ years)

Nielsen is hiring for the post of IT Infrastructure Engineer II (ServiceNow Developer). Interested and eligible candidates can read more details below.

Company Name : Nielsen

Job Location : Bangalore, KA, India

Job Title : IT Infrastructure Engineer II (ServiceNow Developer)

Education : Bachelors Degree

Experience : 2-3 years

Nielsen Recruitment 2026

Job Responsibilities :

This is a full-time, on-site (Hybrid) role based out of our Bangalore hub. Candidates should be located in or willing to relocate to Bangalore.

We are looking for an experienced IT Infrastructure Engineer II (Senior ServiceNow Developer) and Administrator to join our ServiceNow platform team at Nielsen. In this role, you will work closely with business and IT stakeholders to understand requirements and design, configure, develop, implement, maintain and optimize Nielsen’s ServiceNow platform and related modules. If you have solid ServiceNow development and administration experience in the ITSM, SPM, ITOM modules, scripting skills, and a passion for implementing best practices, we want to hear from you!

◊ 2-3 years of hands-on ServiceNow development and administration experience.
◊ (CSA) Certified System Administrator or (CAD) Certified Application Developer certifications (any one is mandatory)
◊ Bachelor’s degree in Computer Science, Information Systems or related field.
◊ Excellent knowledge of ServiceNow modules – SPM, HR, SecOps/VR, ITAM, ITOM, ITSM, etc.
◊ Experience with JavaScript, HTML, CSS, AngularJS, REST API, JSON.
◊ Excellent troubleshooting and analytical skills.
◊ Strong written and verbal communication skills with the ability to translate technical concepts to non-technical stakeholders and ability to interact with global teams.
◊ Collaborative mindset with the ability to work effectively in a team environment, as well as independently with minimal supervision.
◊ Ability to adapt to changing priorities and business needs in a fast-paced, dynamic environment.

Responsibilities:

◊ Collaboration: Collaborate with cross-functional teams including Infrastructure, security, business, vendors, and other stakeholders to identify opportunities for process improvement and innovation, gather business requirements and translate them into technical designs and process workflows in ServiceNow.
◊ Implementation: Design, build and deploy ServiceNow solutions, including custom applications, workflows, forms, scripts, features, and enhancements using ServiceNow development and industry best practices.
◊ Integration: Integrate ServiceNow with other systems and applications to streamline data exchange and improve operational efficiency.
◊ Support: Troubleshoot, triage and resolve incidents, problems, requests, changes, events logged in ServiceNow across all ServiceNow modules and custom applications related to functionality, performance, integrations, etc. providing timely support and guidance to stakeholders
◊ Reporting: Create and optimize reports, dashboards, KPIs to track volumes, trends, SLAs and other metrics.
◊ System Administration: Perform system administration tasks – manage users, access controls, implement upgrades, maintain data integrity.
◊ Maintenance: Manage and drive ServiceNow upgrades by creating and executing the upgrade plan, including testing, defect tracking and resolution by coordinating with stakeholders.
◊ Agile Release Management: Managing team work using Agile methodology with backlog management, sprint planning, scrum calls/daily sync, etc.,
◊ Documentation: Create and maintain comprehensive documentation, including technical specifications, configuration guides, standard operating procedures and runbooks.
◊ Training and Mentoring: Provide training and guidance to junior team members on ServiceNow development best practices
◊ Continuously identify opportunities for process and system optimization, implement automation where possible.

Qualifications

◊ Bachelor’s degree in Computer Science, Information Systems or related field

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for IT Infrastructure Engineer II (ServiceNow Developer) position..👇👇

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IT Infrastructure Engineer II Salary : 💵💵 The salary for this role is upto ₹25.00 LPA; exact details during interview * 💵💵

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About Nielsen

Nielsen Corporation, a global data analytics company, specializes in providing insights consumer behavior and media consumption. Through its market research and audience measurement services, Nielsen helps businesses make informed decisions to optimize their strategies and reach their target audiences effectively. With a focus on understanding trends and preferences, Nielsen plays a crucial role in shaping industries and driving innovation worldwide.