IT Operations Analyst | 2-3 yrs | Annalect

Updated

07/03/202507/03/2025

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Categories: Analyst, Full Time, Hyderabad, IT, Service Provider

Annalect Off Campus Drive 2025

Annalect Recruitment | IT Operations Analyst | 2+ years | Hyderabad

Annalect is seeking a skilled IT Operations Analyst to join our team. Responsibilities include monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless operations. The ideal candidate has strong problem-solving skills, technical expertise in IT systems, and a proactive approach to resolving challenges. Join us in driving innovation and excellence in technology!

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IT Operations Analyst (2+ years)

Published on : XX XX XXXX

Annalect is hiring for the post of IT Operations Analyst. Interested and eligible candidates can read more details below.

Company Name : Annalect

Job Location : Hyderabad, India

Job Title : IT Operations Analyst

Education : Graduation

Experience : 2-3 years

Categories : IT

Annalect Recruitment 2025

Position Overview :

Annalect is currently looking for a highly motivated and dynamic individual to join our technology team as a Technology Operations Analyst. In this role, you will play a crucial part in User access management, New Client creation within Tool, as well as tracking their application usage and health. Your responsibilities will also include interacting with user and product owner teams.
Furthermore, as part of your role, you will act as an L1 support team member, providing support to global users. This will involve understanding user requirements and assisting them to get right access in timely manner.
We are seeking someone who is proactive, detail-oriented, and capable of effectively managing multiple tasks and deadlines. Strong communication skills and the ability to collaborate with different teams will be essential in this position.

Responsibilities:

» Keep track of all user access request, and ensure timely tickets are worked upon and closed.
» Maintain health check of all the application, including discussing with POC, on preparing documentation.
» Communicate with internal/external client users regarding the issue which they may face while accessing the Platform.
» Manage existing Technology SharePoint site, including identifying areas for improvement, and making sure all documentation is classified, centralized and up to date
» Act as a first POC for global users for access management, New Application/project creation, New client On-boarding within Tool.
» Manage CRM (Hubspot) tool for communicating important updates on technology wide initiatives
» Constantly discuss and improve our internal processes and tools
» Collaborate with Product to create and deliver information on new product/feature, to include FAQs, deep dive sessions, product demos, etc.

Qualifications:

» 2-3 years of experience as Technology Operations Analyst, or in similar role.
» Ready to work in 24/7 monthly Rotation shift.
» Self-motivated and action-driven with the ability to take initiative, execute and follow-through
» Ability to clearly articulate technical and functional information to various audiences, both verbally and written
» High degree of organizational skills and ability to reprioritize based on business needs
» Excellent written and verbal communication skills
» Strong attention to detail, extremely well-organized and able to deliver against multiple simultaneous tasks with excellence
» Good working knowledge of Microsoft tools (Office, SharePoint), CRM (JIRA, Hubspot) and reporting tools (PowerBI, Tableau etc.)
» Comfortable working in a fast-paced environment.

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for IT Operations Analyst position…👇👇

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IT Operations Analyst Salary : 💵💵The salary for this role is upto ₹8.00 LPA *💵💵

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About Annalect

Annalect is a data-driven marketing agency specializing in analytics, technology, and consulting services. By harnessing from consumer behavior, Annalect helps businesses optimize their marketing strategies for maximum impact. With a focus on digital innovation and personalized campaigns, Annalect empowers brands to connect with their target audiences in meaningful, driving growth and engagement.