Junior Tech Support Analyst | 0-1 yr | Atlassian

Atlassian Recruitment | Junior Tech Support Analyst | 0-1 year | Bangalore


Atlassian Corporate Engineering (ACE) seeks a Junior Tech Support Analyst to join their dynamic team. Responsibilities include troubleshooting technical issues, providing excellent customer service, and collaborating with cross-functional teams. Ideal candidates possess strong problem-solving skills, a passion for, and a desire to learn and grow in a fast-paced environment. Apply now to embark on an exciting career journey with ACE!


Junior Tech Support Analyst (0-1 year)

Atlassian Corporate Engineering (ACE) is hiring for the post of Junior Tech Support Analyst for Bengaluru location. Interested and eligible candidates can read more details below.

Company Name : Atlassian Corporation
Job Location : Bengaluru, KA, India / Remote Work
Job Title : Junior Tech Support Analyst
Education : Bachelor’s degree
Experience : 0-1 years

Atlassian Recruitment 2024
More about this position :

The regional Technical Support Team is part of a global team that supports Atlassians from our (very casual) executive level to regular employees, regardless of where they choose to work. We are experienced communicators working with other teams in Workplace Technology, such as the Service Desk, Engineering, and Leadership teams. As champions for the end-user, we touch almost everything Workplace Technology does, plus more. You’ll work with integral Atlassian teams, including Product, Server, Cloud and Mobile Engineering, Customer Support and Execs, so there is always a new challenge!

Reporting to the India Technical Support Manager as a Junior On-Site Technical Support Analyst, you will be based onsite in the Bengaluru office during regular work hours (Monday-Friday), supporting Atlassians by maintaining meeting rooms, providing event support and technical support for technologies that Atlassian’s use daily.

On your first day, we’ll expect you to have:

♦ Epic customer service skills;
♦ A love of helping people and an appetite to learn;
♦ AV troubleshooting (VC and collaboration Technologies such as Zoom Rooms & digital signage);
♦ Experience in providing tech prep & support for events onsite;
♦ Solid skills in supporting and troubleshooting MacOS both in-person and remotely;
♦ Solid skills in supporting collaboration tools (Slack, Zoom, GSuite, etc).

It’s great, but not required if you have experience with:

♦ Experience supporting Windows 10/11
♦ Familiarity with MDM solutions
♦ Some familiarity with SAML integrations
♦ Experience working with a globally distributed team

‹‹ more details ››› 

How to Apply :

All interested and eligible candidates can apply in online mode for Junior Tech Support Analyst position.

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Intern Jobs Recruitment 2024

Salary : The salary for this role is upto ₹ 07.0 LPA *

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About Atlassian

Atlassian is a leading software company known for its collaborative tools and platforms. With a focus on empowering teams, Atlassian provides solutions like Jira for project management, Confluence for content creation, and Trello for task tracking. Their user-friendly interfaces and integrations make it easy to streamline workflows and enhance productivity. Trusted by millions of users worldwide, Atlassian continues to innovate and revolutionize the way teams work together.

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Post expires on Friday July 26th, 2024

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