ServiceNow Recruitment 2024
ServiceNow, Inc is seeking talented individuals to join their dynamic team. They are looking for driven professionals who thrive in a fast-paced environment and are passionate about technology. With opportunities in various departments, including engineering, sales, and customer support, they offer a diverse range of roles to suit different skill sets. Join with ServiceNow and be part of shaping the future of digital transformation. Apply now!
Company Name | ServiceNow |
Website | https://www.servicenow.com/ |
Industry | IT Software |
Founded | 2004 |
Office Headquarter | Santa Clara, California, US |
Employee size | 16500+ |
1. Software Quality Engineer (2+ yrs)
Published on : Nov 26, 2024
ServiceNow is hiring for the post of Software Quality Engineer. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Software Quality Engineer
Department :
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0051397
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Description :
» Maintain existing automation test frameworks
» Collect and report quality metrics from test execution
» Work with developers to design specific testing strategies for features being developed and automate them
» Create comprehensive test plans; execute and automate them
» Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments
Qualifications :
» 2+ years of experience with technologies relevant to SN and coding skills with high-quality results.
» Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
» Experience with the agile methodology for software development teams.
» Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
» Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
How to Apply :
All interested and eligible candidates can apply in online mode for Software Quality Engineer position..
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Salary : The salary for this role is upto ₹12.00 LPA *
2. ServiceNow Developer (Gen AI / ML) (2+ yrs)
Published on : Nov 25, 2024
ServiceNow is hiring for the post of ServiceNow Developer (Gen AI / ML). Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : ServiceNow Developer (Gen AI / ML)
Department :
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0051397
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Description :
» Build high-quality, clean, scalable and reusable code by enforcing software engineering best practices and processes
» Automation is priority for our team – always look for opportunity to automate the monotonous and tedious work . Able to identify the automation areas that involves repetitive efforts and look for an efficient solution around.
» Qualifications
» Strong knowledge around building automation scripts/ prompts using GenAI /AI/ ML capabilities.
» Keep up with GenAI industry trends and emerging technologies to improve and evolve ServiceNow GenAI offerings for DT Platform Services Scope.
» Should be capable in building custom applications from scratch or configuring out-of-the-box apps and able to identify and implement the Automation use cases in an agile methodology·
» Analyze, interpret complex data, and provide highly advanced solutions to technical problems escalated from the Service Desk
» Integrate ServiceNow application(s) with third party systems/applications via APIs
» Documentation – Maintain system documents for configuration and troubleshooting of known issues.
» Collaboration – Work closely with other teams to support delivery of related tasks successfully
» Be a mentor for colleagues and help promote knowledge-sharing
» Note: Off Hours Support – during business critical, go-live and escalation/outage issue
Qualifications :
» 2 – 4 years of IT industry experience, with at least 2+ years of ServiceNow development experience
» BS, Master’s in computer science or equivalent.
» Good to have knowledge around developing on the ServiceNow platform.
» Must to have ML Operations experience in model creation, automation, know how to retrain the model and finding a solution that decreases the team’s repetitive efforts.
» Should have the ability to identify the pertinent automations that contribute to process optimizations.
» Proficient in development of workflows, custom web services, custom notifications, assessments, custom app, delegation of groups, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions
» Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)
» Good understanding and work experience in Web services, SOAP APIs etc.
» Experience with scripting languages (JavaScript, Python, Perl, Unix/Windows Shell).
» Analyze system performance issues and determine performance enhancements
» Good verbal and written communication skills, with the ability to work with both technical and non-technical stakeholders.
» Confident and able to multi-task and manage expectations in a fast-paced environment with competing priorities
» Analytical and design thinking
How to Apply :
All interested and eligible candidates can apply in online mode for ServiceNow Developer (Gen AI /ML) position..
Join our Telegram group: Click here
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Salary : The salary for this role is upto ₹10.00 LPA *
3. Research Scientist/ Engineer (2+ yrs)
Published on : Nov 25, 2024
ServiceNow is hiring for the post of Research Scientist/Engineer. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Research Scientist/Engineer
Department : Engineering, Infrastructure and Operations
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0053716
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Description :
» Work on the back-end / AI facets of complex solutions, with particular emphasis on Automatic Language Processing (NLP).
» Participate in the architecture, development, testing, deployment, operation, maintenance and improvement of tools, libraries, frameworks , platform and full stack software solutions .
» Contribute to the design, implementation and operation of user-friendly and scalable APIs and microservices around AI technologies.
» Participate in the evaluation and selection of an appropriate technological platform, frameworks and deployment architecture for each problem to be solved.
» Adopt and promote continuous delivery, AI and UX foremost, iterative development (YAGNI) and other best practices and principles in SaaS.
» Solve large and complex software problems by providing innovative solutions that help the pharmaceutical industry benefit from software solutions and AI.
» Collaborate in the development of B2B products that will transform the way large companies operate by supporting them, one step at a time, towards the adoption of cutting-edge technologies.
Qualifications :
» At least 2+ years of experience working on AI projects involving automatic language processing technologies .
» Open-mindedness and a desire to learn and use the best languages and technologies to solve a given problem.
» Concrete and effective approach.
» Experience and mastery of scientific programming and relevant libraries in your field: Theano, TensorFlow, NumPy, R, etc.
» Experience with Python.
» Experience in developing automated tests; work experience in a context of continuous integration.
» Experience in continuous delivery of large scale microservices based cloud solutions in a DevOps culture.
» Experience with Docker, Kubernetes and other containerized systems, as well as associated automation tools, is considered an asset.
» Experience with version management tools like Git is considered an asset.
How to Apply :
All interested and eligible candidates can apply in online mode for Research Scientist/Engineer position..
Join our Telegram group: Click here
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Salary : The salary for this role is upto ₹18.0 LPA *
#. Technical Support Engineer (2+ yrs)
The position has been filled
Published on : Sep 13, 2024
ServiceNow is hiring for the post of Technical Support Engineer – ServiceNow ITOM. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Technical Support Engineer – ServiceNow ITOM
Department : Support and Product Success
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0048503
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Description :
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
Qualification & Experience :
» Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience)
» 2+ years providing customer facing technical support (Web based products or e-commerce preferred)
» Candidates will lesser experience will be considered for appropriate roles.
In order to be successful in this role, we need someone who has:
» Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell.
» Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
» Remote administration via SSH, SNMP, WMI, PowerShell
» Understanding of SNMP traps and MIBs/OIDs
» Ability to understand and modify XML, JSON, Regular Expressions (RegEx)
» Familiarity with AWS, Azure, VMWare, Amazon EC2 including appropriate template types (ARM templates, CFT)
» Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST
» Experience with troubleshooting tools such as Wireshark, Traceroute
» Solid understanding of object-oriented programming skills (Java strongly preferred)
» Good understanding of database concepts.
» A fundamental understanding of ITOM, CMDB and ITIL business process
» Strong troubleshooting/root cause isolation skills
» Demonstrated creative problem-solving approach and strong analytical skills
» Must be proficient with analyzing log files and standard debugging concept.
» Experience providing web development support is highly desirable.
» Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.
» Excellent communication skills (verbal and written).
Skills :
» Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping)
» Understanding of JavaScript.
» Familiarity with Eclipse IDE.
» Previous experience in software development(or) software consulting.
» Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable.
How to Apply :
All interested and eligible candidates can apply in online mode for Technical Support Engineer – ServiceNow ITOM position..
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our Whatsapp group: Click here
Salary : The salary for this role is upto ₹21.0 LPA *
#. Software Engineer (2+ yrs)
The position has been filled
Published on : Sep 12, 2024
ServiceNow is hiring for the post of Software Engineer. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Software Engineer
Department : Early in Career
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0051603
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Description :
» Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
» Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
» Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
» Help design and implement new products and features while also enhancing the existing product suite
Qualifications :
» 2+ years of Experience with any of the modern UI frameworks like Angular, React or Vue
» Experience with Java or a similar OO language
» Passion for JavaScript and the Web as a platform, reusability, and componentization
» Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
» Analytical and design skills
» Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
How to Apply :
All interested and eligible candidates can apply in online mode for Software Engineer position..
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our Whatsapp group: Click here
Salary : The salary for this role is upto ₹25.0 LPA *
#. Data Scientist (2+ yrs)
Published on : July 7, 2024
The position has been filledServiceNow is hiring for the post of Data Scientist – HR BU. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Data Scientist – HR BU
Department : Early in Career
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0049005
Work Persona : Flexible
ServiceNow Recruitment 2024
Team:
As part of the EWF Data Science team, you will contribute to features and products by improving the quality of our algorithms and data processes. You will be collaborating with other teams of engineers, designers, product teams, and business stakeholders. The ideal candidate will have a desire to learn with a collaborative mindset.
What do you get to do in this role:
♦ Work on large scale Talent/HR products driven by AI.
♦ Exploring data and providing metrics for projects and teammates.
♦ Developing new algorithms (and working on existing algorithms) for product and feature needs.
♦ Creating models for NLP algorithms such as named entity extraction, classification, and parsing.
♦ Searching and processing large datasets for actionable and usable information.
To be successful in this role you have:
♦ 2-4 years of experience in building models leveraging machine learning & deep learning algorithms.
♦ Python coding experience, especially with machine learning and text processing libraries.
♦ Experience in NLP.
♦ SQL and Regex experience is preferred.
♦ Experience with technical and statistical problems.
♦ Experience into HR/Talent/Learning products is preferred.
♦ Strong organizational judgment and problem-solving.
♦ Developed collaborative interpersonal communication skills, including verbal, written and listening communications
‹‹‹ more details ›››
How to Apply :
All interested and eligible candidates can apply in online mode for Data Scientist – HR BU position..
Join our Telegram group: Click here
Follow us on Instagram: Click here
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Salary : The salary for this role is upto ₹30.0 LPA *
#. Technical Support Engineer (2+ yrs)
Published on : July 7, 2024
The position has been filledServiceNow is hiring for the post of Technical Support Engineer. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Technical Support Engineer
Department : Support and Product Success
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0049940
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Role :
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
Requirements :
♦ Must have Bachelor’s degree in Computer Science or related field (or equivalent degree and experience)
♦ 2+ years providing customer facing technical support (Web based products or e-commerce preferred)
♦ Working knowledge of the components in a web applications stack.
♦ AngularJS framework knowledge
♦ Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML
♦ Must have basic object-oriented programming skills (Java strongly preferred)
♦ Good to have basic understanding of SQL.
♦ Strong troubleshooting/root cause isolation skills
♦ Demonstrated creative problem-solving approach and strong analytical skills
♦ Must be proficient with analyzing log files and standard debugging concept.
♦ Experience providing web development support is highly desirable.
♦ Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.
♦ Excellent communication skills (verbal and written).
Skills :
♦ Previous experience working with the ServiceNow platform (Client Scripts, UI Policies/Actions/Pages/Scripts/Macros)
♦ Experience with configuring Virtual Agent and Agent Workspace.
♦ Understanding of bootstrap framework
♦ Understanding of message communication protocols.
♦ Working understanding of JavaScript
♦ Familiarity with Eclipse IDE
♦ Previous experience in software development(or) software consulting.
♦ Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable.
♦ Experience providing SaaS support is desirable.
‹‹‹ more details ›››
How to Apply :
All interested and eligible candidates can apply in online mode for Technical Support Engineer position..
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our Whatsapp group: Click here
Salary : The salary for this role is upto ₹20.0 LPA *
#. Software Engineer (2+ yrs)
The position has been filled
ServiceNow is hiring for the post of Software Engineer. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Software Engineer
Department : Digital Technology
Education : Bachelor’s Degree
Experience : 2+ years
Req ID : JB0045258
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Role :
♦ Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
♦ Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
♦ Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
♦ Help design and implement new products and features while also enhancing the existing product suite
Qualifications :
♦ 2+ years of experience with Java or a similar OO language
♦ Passion for JavaScript and the Web as a platform, reusability, and componentization
♦ Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
♦ Experience with any of the modern UI frameworks like Angular, React or Vue
♦ Analytical and design skills
♦ Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
How to Apply :
All interested and eligible candidates can apply in online mode for Software Engineer position..
Salary : According to Glassdoor, the estimated total pay range for a ServiceNow software engineer is ₹17L–₹30L per year, which includes base salary and additional pay.
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#. Applied Research Scientist/ Engineer (2+ yrs)
The position has been filled
ServiceNow is hiring for the post of ” Applied Research Scientist/ Engineer”. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Applied Research Scientist/Engineer
Education : MS/ PhD
Experience : 2+ years
Req ID : JB0039632
Work Persona : Flexible
ServiceNow Recruitment 2024
Job Role :
♦ The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a critical mission to power AI based workflows and solutions.
♦ As part of Core LLM Team, we build and evolve Generative AI based solutions, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.
♦ Applied research scientists/engineers are expected to find innovative and cost-effective solutions to key problems, deliver high quality code, and work with product managers/machine learning engineers/performance, quality engineers to take the product to market.
Qualifications :
♦ An advanced degree in computer science (MS/ PhD) with a major in Natural Language Processing
♦ 2+ years of relevant experience with the above-mentioned educational qualification
♦ Solid software development skills in Python/C++/Java
♦ Experience in training transformer-based language models and their variants (T5, BART, BERT etc)
♦ Knowledge of transformer architecture and impacts of modifying the same
♦ Experience in using GPUs to train deep learning models
♦ Good knowledge of solving industrial problems using deep learning models with NLP related use-cases
♦ Strong understanding of model compression via parameter quantization, distillation, teacher-student training techniques
♦ Strong understanding of large language models, and prompting approaches
♦ Strong understanding of AI quality evaluation metrics
♦ Experience in reading papers and implementing algorithms described in papers
How to Apply :
All interested and eligible candidates can apply in online mode for Applied Research Scientist/ Engineer position..
Join our Telegram group: Click here
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#. Software Quality Engineer (2+ yrs)
The position has been filled
ServiceNow is hiring for the post of Software Quality Engineer for Hyderabad location. Interested and eligible candidates can read more details below.
Company Name : ServiceNow
Job Location : Hyderabad, TS, India
Job Title : Software Quality Engineer
Education : Bachelor’s Degree
Experience : 2+ years
Department : Engineering, Infrastructure and Operations
Req ID : JB0044652
Work Persona : Flexible
ServiceNow Recruitment 2023
Job Description :
♦ Maintain existing automation test frameworks
♦ Collect and report quality metrics from test execution
♦ Work with developers to design specific testing strategies for features being developed and automate them
♦ Create comprehensive test plans; execute and automate them
♦ Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments
Qualifications :
♦ 2+ years of experience with technologies relevant to SN and coding skills with high-quality results.
♦ Experience working within different automated testing frameworks, including Java, JUnit, Selenium, TestNG and other open-source projects.
♦ Experience with the agile methodology for software development teams.
♦ Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
♦ Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
How to Apply :
All interested and eligible candidates can apply in online mode for Software Quality Engineer position..
Salary : According to Ambitionbox, the average annual salary for a ServiceNow Software Quality Engineer in India ranges between ₹ 9.8 Lakhs to ₹ 33.0 Lakhs, with an average salary of ₹ 23.9 Lakhs.
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About ServiceNow :
ServiceNow is a cloud-based platform that provides digital workflows for businesses. It offers a variety of applications and services including IT service management, human resources, customer service management, security operations, and more. ServiceNow’s platform helps streamline processes and improve efficiency through automation, analytics, and machine learning capabilities. With its user-friendly interface and wide range of features, ServiceNow has become a popular solution for organizations looking to optimize their workflows and improve their overall performance.
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