Application Analyst | 1-3 yrs | Thomson Reuters

Updated

01/09/2025

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Categories: IT, Full Time, Hyderabad, Other

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Thomson Reuters Recruitment | Application Analyst | 1-3 years | Hyderabad

Thomson Reuters seeks an Application Analyst proficient in SQL for technical support. Join our dynamic team to troubleshoot and resolve application issues, ensuring seamless user experience. Utilize your expertise to enhance software functionality and provide top-notch customer service. Collaborate with cross-functional teams to deliver innovative solutions and drive business success. Apply now for a rewarding career opportunity!

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Application Analyst (SQL, Technical Support) (1-3 yrs)

Thomson Reuters is hiring for the post of Application Analyst (SQL, Technical Support). Interested and eligible candidates can read more details below.

Company Name : Thomson Reuters

Job Location : Hyderabad, India

Job Title : Application Analyst (SQL, Technical Support)

Education : Bachelor’s degree

Experience : 1-3 years

Req Id : JREQ194033

Hybrid Working Mode: 2-3 days mandatory Work from office in every week.

Shift Timings: 06:30 PM to 03:30 AM IST or 07:30 PM to 04:30 AM IST , the candidate should be comfortable working in different shifts.

Thomson Reuters Recruitment 2025

The Application Analyst provides courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution.

About the Role:

• Analyzes customer problems of low complexity
• Assesses scope of impact
• Mitigates customer impact of issues and executes work arounds
• Implements problem resolution as identified in documented solutions
• Engages others as appropriate and escalates as required
• Provides advice or training to users about the application systems’ functionality, correct operation or constraints, and corrects user faults.
• Proactively monitors production and nonproduction environments and/or applications
• Conducts root cause analysis and correlation of other system and/or application problems of low complexity
• Works on smaller, minimally complex projects/issues that require a singular area of expertise.
• Participates in project planning sessions with team members.
• Manages multiple and sometimes competing priorities with guidance.
• Aids the preparation of status updates for customer problems or projects.
• Regularly communicates and shares knowledge with the rest of the team.
• Performs actions aligned with defined standards.
• The following are required for some positions but not all:
• Makes general or site-specific modifications update system documentation, manipulate data and defines enhancements.*
• Provides input for technical plans and solutions.

About You:

• Support experience with an emphasis on providing excellent service in a customer care role.
• The incumbent should be proficient in SQL and have understanding of Database Administration.
• Superior analytical, problem solving and troubleshooting skills
• Exceptional attitude towards customer service
• Ability to work independently and in a team environment
• Excellent verbal and written communication skills
• Awareness of programming concepts and database usage
• Familiarity with Internet-based applications
• Capable of multi-tasking in a fast-paced environment.

Technology Used:

• Web-based software platforms
• SQL
• Microsoft suite

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for Application Analyst (SQL, Technical Support) position….👇👇

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Application Analyst Salary : 💵💵 The salary for this role is upto ₹8.0 LPA*💵💵

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About Thomson Reuters

Thomson Reuters is a global provider of business information and solutions. With a vast network of professionals and cutting-edge technology, they deliver trusted intelligence to individuals and organizations worldwide. Their diverse range of products and services span across industries such as finance, legal, tax, and more. Thomson Reuters is committed to empowering decision-makers with accurate and timely information to drive success in an ever-evolving world.