Support Engineer | 2+ yrs | Pitney Bowes
Pitney Bowes Recruitment | Support Engineer| 2+ year | Pune
Pitney Bowes seeks a skilled Support Engineer to troubleshoot technical issues, provide software support, and assist customers with product inquiries. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused approach. Join our team and contribute to delivering exceptional service in a dynamic and innovative work environment. Apply now!
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Support Engineer (2+ years)
Pitney Bowes is hiring for the post of Support Engineer. Interested and eligible candidates can read more details below.
Company Name : Pitney Bowes
Job Location : Pune, MH, India
Job Title : Support Engineer
Education : Bachelors Degree
Experience : 2+ year
Job ID : R19173
Pitney Bowes Recruitment 2025
Job Description :
As a Support Engineer, you are a technology enthusiast who enjoys working with the Microsoft stack and package technologies. You are confident, collaborative, and able to drive cross-functional teams as you directly contribute to Pitney Bowes’ success. As the techno-functional point person, you will be responsible for systems support of critical platforms.
The Job
〉 Coordinate with application teams, infrastructure teams, and vendors to ensure optimal application availability.
〉 Work closely with end-users and stakeholders to quickly analyze problems and resolve system issues.
〉 Manage business and non-business impacting outages and conduct the ensuing root cause analysis.
〉 Lead and/or support application upgrades, patches, and testing.
〉 Drive system and process improvements to achieve operational excellence.
〉 Proactively identify automation opportunities with a strong focus on data quality and operational support.
〉 Be keen to learn new technologies and products and grow your career with the PB team.
〉 Provide on-call 24×7 support when required.
Qualifications & Skills Required :
〉 Bachelor’s Degree in Computer Science (or equivalent).
〉 At least 2-4 years of experience working in a relevant field.
〉 Knowledge of web technologies and database concepts.
〉 Experience with REST API, web services programming, and tools like SOAP UI, POSTMAN REST, and SQL queries.
〉 Proven track record of supporting, enhancing, and working across multiple applications with the Microsoft stack (.NET).
〉 Experience supporting OpenText ApplicationEnhancer application support.
〉 Experience supporting OpenText AppWorks (configuration, development, and reporting) with the Document Store connector.
〉 Familiarity with monitoring tools like Dynatrace and Splunk.
〉 Familiarity with work management solutions like Atlassian and Confluence.
〉 Experience with e-signature platforms (AdobeSign).
〉 Strong analytical skills and a data-driven approach to problem-solving.
〉 Excellent verbal and written communication skills.
〉 A positive, can-do attitude.
〉 Quick learner, result-oriented, proactive, and ready to take ownership of work.
〉 Comfortable operating on both a functional and a technical level.
How to Apply :
All interested and eligible candidates can apply in online mode for Support Engineer position.
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Support Engineer Salary : The salary for this role is upto ₹7.00 LPA *
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Post expires on Tuesday February 18th, 2025
