WNS Recruitment 2025
WNS Global Services is hiring talented individuals to join their team. They are looking for passionate people who can help them deliver exceptional service to their clients. With opportunities in various fields, including customer service and technical support, WNs Global Services offers a dynamic and rewarding work environment. Apply now to be part of this exciting team.
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1. Analyst – WFM (1+ yrs)
WNS Global Services is hiring for the post of Analyst – WFM. Interested and eligible candidates can read more details below.
Company Name : WNS
Job Location : Nashik, MH, India
Job Title : Analyst – WFM
Education : Graduate
Experience : 1+ years
Work Mode : Work from Office
WNS Recruitment 2025
Responsibilities:
» Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals.
» Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off.
» Produce Real time reports – Hourly/ Daily/ Weekly, Exception management.
» Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling.
» Produce daily, biweekly, and monthly reports to ensure adherence to planned activities.
» Manage all offline activities, idle time / Report outage, Incident tracking, escalations & produce daily, biweekly, and monthly reports to ensure adherence to planned activities.
» Assist with creating metrics and targets to meet the SLA goals and highlight performance gaps on planned activities and goals.
» Performs analysis of data to surface trends and insights using analytical methods
» Drives changes on the need of the business, acts as a resource and POC during contingency events including weather events, system outages, etc
» Initiates, develops and implements improvements to workflows and processes and participate on special projects.
» Assist with projects and other duties as requested or assigned.
Qualifications/ Skill Set :
» Minimum of Diploma, 10 + 2 or Any graduation
» Knowledge in CRM tools like Avaya, In-contact and should be well versed with individual/Bulk skilling.
» Excellent communication skills with ability to interact with external & internal stakeholders.
» Experienced in MS Office tools, especially Excel and PowerPoint, Knowledge in Macros is an added advantage.
» Must be a highly self-motivated multi-task-oriented team member with ability to self-manage tasks to completion within structured timeliness and strong technical documentation skills.
» Must be a team player within the ability to communicate & interact with external & internal stakeholders.
» Problem solving, analytical& logical skills is critical and must have excellent English communication skills
How to Apply :
All interested and eligible candidates can apply in online mode for Analyst – WFM position.
Join our Telegram group: Click here
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Join our WhatsApp group: Click here
Analyst Salary : The salary for this role is upto ₹7.00 LPA *
#. Quality Engineer (2+ yrs)
WNS Global Services is hiring for the post of Quality Engineer. Interested and eligible candidates can read more details below.
Company Name : WNS
Job Location : Chennai, TN, India
Job Title : Quality Engineer
Education : Graduate
Experience : 2+ years
WNS Recruitment 2025
Desired skills & Experience:
〉 Bachelor’s Degree in Computer Science Engineering or in relevant departments.
〉 2+ years of experience in Software Testing/Quality Assurance.
〉 Demonstrated experience in developing and executing test cases, scripts, lans and procedures to support Agile methodology.
〉 Familiarity with full software development life cycle and test cycles such as Unit, Regression, Functional, System, Smoke, Sanity and Non-Functional Testing.
〉 Understanding of multi-tier web application architecture.
〉 Proven experience in Selenium Automation with Java
〉 Experience in automation frameworks – TestNG, Cucumber.
〉 Experience in Non-Functional testing tools like JMeter, Load Runner
〉 Hands-on experience in DeVos tools like Jenkins CI/CD pipeline integration, GitHub, Gitlab.
〉 Effective communication
〉 Knowledge on Cypress with JavaScript.
〉 Hands-on experience on Docker Implementation for Selenium Automation Framework.
〉 Rest APIs testing using Postman/Rest Assured.
〉 Good Knowledge in SQL/MySQL queries
Qualifications :
B.E./ B.Tech/ M.E/ M.Tech/ MCA/ M.Sc (IT)
How to Apply :
All interested and eligible candidates can apply in online mode for Quality Engineer position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Quality Engineer Salary : The salary for this role is upto ₹7.00 LPA *
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#. TSC – Engineer (1+ yrs)
Sorry, this position has been filled.
WNS Global Services is hiring for the post of TSC – Engineer. Interested and eligible candidates can read more details below.
Company Name : WNS
Job Location : Remote Work, India
Job Title : TSC – Engineer
Education : Graduate
Experience : 1+ years
WNS Recruitment 2024
Job Description :
We are seeking an experienced, motivated Engineer- Python and Django, to join our Platform Application Services (PAS) team. PAS as a team within The Smart Cube is responsible for supporting external and internal clients in developing and deploying technology-based platforms and applications.
Qualifications :
» 1.5-3 years relevant experience in developing applications for financial services clients
» 1-3 years of experience implementing web application in Python/ Django
» Knowledge of SciPy/NumPy/Panda’s libraries in Python to develop quant models.
» Good understanding of SDLC phases of application development
» Experience in successfully delivering software projects in a variety of domains, such as retail, financial services and procurement under time/cost pressures.
» Experience in agile methodology approach and project management principles
» Must have good understanding of SDLC phases of application development.
» Must be able to design and develop web applications using Open-source technology (Python)
» Should have good understanding and exposure to unit testing.
» Should have good understanding and exposure to data structures, design patterns, design and architecture of web-based applications.
How to Apply :
All interested and eligible candidates can apply in online mode for TSC Engineer position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹5.00 LPA *
#. Quality Engineer (2+ yrs)
Sorry, this position has been filled.
WNS Global Services is hiring for the post of Quality Engineer. Interested and eligible candidates can read more details below.
Company Name : WNS
Job Location : Chennai, TN, India
Job Title : Quality Engineer
Education : B.E./ B.Tech/ M.E./ M.Tech/ MCA/ M.Sc (IT)
Experience : 2+ years
WNS Recruitment 2024
Desired skills & Experience:
♦ Bachelor’s Degree in Computer Science Engineering or in relevant departments. (B.E./ B.Tech/ M.E./ M.Tech/ MCA/ M.Sc (IT))
♦ 2+ years of experience in Software Testing/Quality Assurance.
♦ Demonstrated experience in developing and executing test cases, scripts, lans and procedures to support Agile methodology.
♦ Familiarity with full software development life cycle and test cycles such as Unit, Regression, Functional, System, Smoke, Sanity and Non-Functional Testing).
♦ Understanding of multi-tier web application architecture.
♦ Proven experience in Selenium Automation with Java
♦ Experience in automation frameworks – TestNG, Cucumber.
♦ Experience in Non-Functional testing tools like JMeter, Load Runner
♦ Hands-on experience in DeVos tools like Jenkins CI/CD pipeline integration, GitHub, Gitlab.
♦ Effective communication skills.
Good to Have:
♦ Knowledge on Cypress with JavaScript.
♦ Hands-on experience on Docker Implementation for Selenium Automation Framework.
♦ Rest APIs testing using Postman/Rest Assured.
♦ Good Knowledge in SQL/MySQL queries
How to Apply :
All interested and eligible candidates can apply in online mode for Quality Engineer position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹6.5 LPA *
Office Address : Level 2 NW Wing Shyamala Towers 136 Arcot Road Saligramam, Chennai, India
#. Program Analyst – IT (1-3 yrs)
Sorry, this position has been filled.
WNS Global Services is hiring for the post of Program Analyst – IT, Testing. Interested and eligible candidates can read more details below.
Company Name : WNS
Job Location : Bangalore, KA, India
Job Title : Program Analyst – IT, Testing
Education : Bachelor Degree
Experience : 1-3 years
WNS Recruitment 2024
Job Description :
♦ Be able to analyse acceptance criteria and understand test requirements – including support required from other areas ie Finance/MI
♦ Understand the value of test coverage and how this can improve testing
♦ Jira – how to use and update
♦ Agile – understand the methodology and how this delivers
♦ Understand the IT Architecture of the delivery model
♦ Management of own work to deliver within scheduled timelines
♦ Ability to use own initiative and work as a team player
♦ Confidence to challenge the status quo
♦ Confidence to feed into Pointing, Look ahead sessions and Retrospectives
♦ Kill Complexity within the team and testing, by identifying non value activities (testing or process)
♦ Managing expectations, being aware of delivery timelines and impact of not delivering on time
♦ Effective communication
♦ Excellent Organizational and Planning skills
♦ Ability to identify and articulate solutions to identified problems
Qualification :
♦ Graduate – any stream
♦ 1-3 years of experience.
How to Apply :
All interested and eligible candidates can apply in online mode for Program Analyst – IT, Testing position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹7.3 LPA *
Office Address : Plot 8A, RMZ Centennial, Kundalahalli Main Road, Whitefield, Bangalore, India
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About WNS :
WNS Global Services is a leading provider of business process management services. They offer end-to-end solutions in areas such as finance and accounting, customer service, research and analytics, and more. With over 45 delivery centers worldwide, they serve clients in a variety of industries including healthcare, banking, insurance, and travel. Their goal is to help businesses achieve their objectives through innovative solutions and exceptional service.
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