Phenom People Recruitment 2026
Phenom Off Campus Drive 2026
Phenom People Inc. is seeking talented individuals to join their team in various positions, including software development, sales, marketing, and customer success. With a focus on innovation and collaboration, Phenom People offers a dynamic work environment with opportunities for growth and advancement. Apply today to join this exciting company!
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1. Technical Support Engineer (1+ yrs.)
Phenom People Inc. is hiring for the post of Technical Support Engineer. Interested and eligible candidates can read more details below.
Company Name : Phenom People Inc.
Job Location : Visakhapatnam, AP, India
Job Title : Technical Support Engineer
Qualifications : Bachelor’s degree
Experience : 1+ Years
Req ID : P-104308
Phenom People Recruitment 2026
Technical Support Engineers (TSE) serve as frontline technical resources for Phenom customers and partners. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.
What You’ll Be Doing:
♦ Effectively communicate with customers via email, phone and other electronic methods to ensure clients’ effective use of Phenom products. Maintain excellent relationships with customers by applying superb customer service and technical skills. Perform in-depth troubleshooting to identify the root cause while understanding the customer’s skill level and communicating with them in the manner most appropriate. Use excellent judgment in when and how to communicate with customers for maximum effectiveness and customer satisfaction.
♦ Use a combination of product management and application knowledge to guide customers through successful implementations. Apply in-depth troubleshooting and debugging skills along with deep knowledge of systems, databases, and applications to get to the root cause of the customer’s issue. Set up test environments to mirror customer set-up, write test scripts, and perform tests using the customer’s data or representative data. Apply solid test methodology and debugging skills to narrow down the problem as needed. Communicate effectively to Sustaining Engineering step-by-step instructions to reproduce the issue and findings to identify the root cause.
♦ Partner with clients and help them optimize the use of Phenom Solutions/ software by using skills in listening and understanding the customer’s request thoroughly, combined with in-depth technical knowledge, to assist them in the manner most appropriate. Lead support case resolution efforts for customer cases by using skill in troubleshooting and debugging, identifying root cause, communicating bugs to Sustaining Engineering in a manner that requires little to no additional research on the part of the Engineer. Build strong cross-functional working relationships with Engineering and Product Management.
♦ Extensively research and document customer software and technical issues as Knowledge Base articles as appropriate. Take a leadership role in moving Self Service and Proactive Support forward by contributing substantially to the ongoing development of the Knowledge Base, as well as make recommendations to improve self-service support systems.
♦ Utilize Knowledge Base articles as a resource to solve customer issues, researching the Knowledge Base as a step in the troubleshooting process.
♦ Collaborate with Product Engineering, etc., to resolve issues by applying excellent technical, customer service, and interpersonal skills in building solid cross-functional relationships.
♦ Mentor Technical Support Specialists in researching, resolving and documenting customer server issues, including bug reports, etc.
♦ Escalate support cases and priority issues to management as appropriate, using good judgment in when and how to escalate.
♦ Maintain appropriate case- and customer-related files and records,
♦ Prioritize customer cases and company projects effectively, communicating priorities and plans to management
Work Experience:
♦ Every Phenom team member brings something unique to the table. Here’s what we are looking for with this role:
♦ B.Tech/BE/MCA degree in Computer Science or equivalent technical or quantitative degrees required, advanced degree preferred.
♦ Experienced 1+ years of relevant professional experience with development and Support to achieve operational excellence.
♦ Highly Technical, Strong understanding of relational databases, non relational databases (MongoDB), HTML, Kibana, AWS. Deep understanding of Java based application, SaaS software and administration, including troubleshooting experience with Web-based applications.
♦ Good understanding of technical trends, SaaS based software application architectures and highly motivated to know more about the latest technologies and new software products.
♦ Team player with good communication skills and interpersonal skills. Responsible for interacting with business partners to identify information needs and business/technical requirements for reports.
♦ Successfully conveys complex concepts and information to a broad audience
♦ Understanding our platform, technologies (including frontend and backend architecture) and troubleshooting for customer adoption challenges.
♦ Own and resolve all issues with a high standard of professionalism. Effectively communicate with customers via email and conference calls to find solutions for technically and functionally complex problems.
♦ Solve problems (at different levels), involving broad, in-depth product knowledge or in-depth product speciality; this may include support and knowledge of other products.
♦ A natural problem solver that applies in-depth troubleshooting and debugging skills. Reproduce the issue, triaging and debugging code and engaging effectively with step-by-step instructions to reproduce the issue and findings to avoid future similar problems.
♦ Manage customers’ expectations and experience in a way that results in high customer satisfaction.
♦ Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively.
Benefits:
♦ Competitive compensation and good additional benefits/perks
♦ Gain experience rapidly both in the technical front and also the customer/Business context front
♦ Opportunity of direct interactions to work with & learn-from executive team
♦ Fast-paced work environment
How to Apply:
All interested and eligible candidates can apply in online mode for Technical Support Engineer position…👇👇
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Technical Support Engineer Salary : 💵💵The salary for this role is upto ₹10.00 LPA; exact details during interview *💵💵
2. Product Development Engineer I (2+ yrs.)
Phenom People Inc. is hiring for the post of Product Development Engineer I. Interested and eligible candidates can read more details below.
Company Name : Phenom People Inc.
Job Location : Hyderabad, TG, India
Job Title : Product Development Engineer I
Qualifications : Bachelor’s degree
Experience : 2-5 Years
Req ID : P-104346
Phenom People Recruitment 2026
Position Overview
The Service Desk Analyst – Level 2 is responsible for providing advanced technical support across multiple platforms, acting as an escalation point for Level 1 analysts, and ensuring timely resolution of incidents and service requests.
The role requires strong troubleshooting skills, knowledge of cross-platform operating systems (Windows, macOS, Ubuntu/Linux), and hands-on experience with Google Workspace (G Suite) and OneLogin administration.
Job Requirements:
We’re looking for a versatile developer who can work across and backend services to deliver high-quality, scalable, and efficient solutions. This role involves collaborating with cross-functional teams to design, build, and maintain applications that enhance the Phenom experience.
Key Responsibilities:
♦ Develop and maintain cross-platform mobile applications using Flutter
♦ Design and implement robust, scalable backend APIs and services
♦ Integrate RESTful/GraphQL APIs with mobile frontends
♦ Write clean, maintainable, and well-documented code
♦ Debug and troubleshoot issues across backend and mobile layers
♦ Collaborate with UI/UX, QA, and product teams to ensure seamless delivery
Required Skills & Experience:
♦ 2-5 years of combined experience in backend development
♦ Experience with Node.js, Java, or Python for backend services (Phenom often uses Node/Java)
♦ Proficiency with REST APIs, JSON, and third-party API integrations
♦ Experience with databases (SQL or NoSQL)
♦ Knowledge of Git and CI/CD pipelines
♦ Understanding of application security and performance optimization
Nice-to-Have:
♦ Experience with AWS or other cloud platforms
♦ Familiarity with microservices architecture
♦ Exposure to Phenom People platform or HR tech products
Perks & Benefits:
♦ Competitive salary
♦ Flexible working environment
♦ Opportunities for skill growth and learning
How to Apply:
All interested and eligible candidates can apply in online mode for Product Development Engineer I position…👇👇
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Product Development Engineer I Salary : 💵💵The salary for this role is upto ₹17.00 LPA; exact details during interview *💵
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About Phenom People :
Phenom People Inc. is a talent experience management platform that aims to help companies attract and retain top talent. Its AI-powered tools enable personalized career site experiences, candidate relationship management, employee advocacy, and more. With a focus on enhancing the candidate and employee experience, Phenom People’s solutions are designed to streamline HR processes while driving better business outcomes.
Phenom People on the web
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* – Approximate pay range
