Sutherland Recruitment 2024
Sutherland Global Services is hiring talented individuals to join their team! They are seeking candidates who have a passion for customer service and a desire to grow their career. With opportunities for advancement and a supportive work environment, Sutherland Global Services is the perfect place to take your career to the next level.
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1. .NET Developer (2-3 yrs)
Published on : Oct 23 2024
Sutherland Global Services is hiring for the post of .NET Developer. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TS, India
Job Title : .NET Developer
Education : Bachelor Degree
Experience : 2-3 years
Job ID : REF23511B
Sutherland Recruitment 2024
Job Description:
Sutherland Global Services is seeking Senior Associate (.Net) with experience in building high-performing, scalable, enterprise-grade applications. you will design and develop web applications for global clients. You will be working both independently and as part of a team to create reliable and high performing web sites. Your role is to develop web applications using MVC, .Net and SQL Server.
You will be part of a talented software team that works on mission-critical applications. .NET developer roles and responsibilities include managing .NET application development while providing expertise in the full software development lifecycle, from concept and design to testing. .NET developer responsibilities include designing, developing and delivering high-volume, low-latency applications. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Responsibility:
» Design, create and maintain applications using the .NET platform and environment
» Understand requirements and transform them into functional applications in line with business objectives
» Maintain and upgrade existing applications and fix issues
» Ensure error-free code that adheres to best coding practices
» Collaborate with peers to design the best solution possible using the .Net framework
» Rewriting/making changes in existing code structure to increase efficiency and performance
» Ensure error-free code that adheres to best coding practices
» Implement best practices and methodologies for security, quality, and development approach
» Identify bottlenecks and address issues to ensure the best performance
Qualifications:
» Bachelor or Master degree in Computer Science, Engineering or a related subject
» Proven Software Development experience of 2-3 years in designing and developing applications using .NET MVC platforms
» Experience in HTML/CSS, JavaScript and JQuery
» Database- MS SQL and Experience in Stored Procedures
» Expertise in ASP.NET Web Forms, ASP.NET MVC
» Expertise in Javascript technologies like Angular JS
» Experience in Design Patterns
» Experience in developing NTier applications
» Skills in WCF, LINQ and Web API
» Experience in Rest API
How to Apply :
All interested and eligible candidates can apply in online mode for .NET Developer position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹7.0 LPA *
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# . Professional – Quality Analyst (1-3 yrs)
Published on : July 24 2024
Sorry, this position has been filled.Sutherland Global Services is hiring for the post of Professional – Quality Analyst. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Hyderabad, TS, India
Job Title : Professional – Quality Analyst
Education : Bachelor Degree
Experience : 1-3 years
Job ID : REF18987J
Sutherland Recruitment 2024
Job Description :
♦ Skill in Excel Intermediate and Advanced – VLOOKUP, Power Pivots, Pivot tables, for managing data, analysis and projecting the data .
♦ Audit of cases/Tickets and Summarizing it at different categories.
♦ Driving efficiency in terms reducing backlog of cases, increasing Milestone SLOs (First response, Meaningful updates, Valid client contact, Case/ ticket resolutions).
♦ Skill in using various Lean and six sigma tools (DMAIC, Fishbone Analysis, Control Charts, Flow Charts, 5 Whys, etc.) to conduct RCA.
♦ Excellent communication, analytical and convincing skills.
♦ Investigate customer complaints and Provide RCAs.
♦ Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
♦ Conduct detailed statistical analysis to identify trends, issues, and areas for improvement in process quality.
♦ Analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.
♦ Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.
♦ Client relationship management, project management, quality.
♦ Candidate should be flexible to work in EST Hrs. (8 AM to 8PM EST) and on Weekends ( If project Demands).
Qualifications:
♦ Must be a Graduate.
♦ Must have 1-3 years.
♦ Skill in Excel Intermediate and Advanced – VLOOKUP, Power Pivots, Pivot tables, for managing data, analysis and projecting the data .
♦ Willing to work in Night Shift.
How to Apply :
All interested and eligible candidates can apply in online mode for Professional – Quality Analyst position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹5.0 LPA *
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#. Market Research Analyst (2+ yrs)
Sorry, this position has been filled.
Sutherland Global Services is hiring for the post of Market Research Analyst. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Hyderabad, TS, India
Job Title : Market Research Analyst
Education : Bachelor / Diploma
Experience : 2+ years
Job ID : REF17724J
Sutherland Recruitment 2024
Job Description :
⇒ Prepare Company Intelligence decks for all the Clients/Prospects/Competitors of Sutherland.
⇒ Need to prepare Competitor analysis, SWOT Analysis
⇒ Identify the Prospective companies for targeted campaigns.
⇒ Keep up with the technological trends, outside researchers’ analysis, and best practice implementation.
⇒ Create reports, presentations, and action items based on collected data.
⇒ Analyze data from various sources to identify market trends and consumer demographics.
Qualifications :
♦ MBA – Marketing is preferred.
♦ 2+ years of experience in Market Research
♦ Excellent written and verbal communication skills
♦ Hands on experience in using LinkedIn, ZoomInfo & other data sources.
♦ Ability to interpret large amounts of data and to multi-task.
How to Apply :
All interested and eligible candidates can apply in online mode for Market Research Analyst position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The average yearly salary for a Research Analyst at Sutherland in India is around ₹4.5 L
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#. Research Associate (Fresher)
The position has been filled
Sutherland Global Services is hiring for the post of Research Associate. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TN, India
Job Title : Research Associate
Education : Bachelor / Diploma
Experience : Fresher
Job ID : REF16131F
Sutherland Recruitment 2024
Job Description :
Research:
⇒ Source publicly available contact information and content to create product support information for end users
⇒ Communicate with contacts via emails and internal ticketing tools to source contact information and content to surface to end users
⇒ Check sourced information for validity and availability on internal tools and databases
⇒ Use internal tools to publish sourced content for end users
⇒ Capture and index sourced and published content in Excel
⇒ Streamline processes and build flowcharts where applicable
Writing: Added advantage
⇒ Leverage open-source existing documentation, manufacturer content and contact information, to create product support information
Ensure Quality:
⇒ Ensure that information found is useful, accurate and in line with client guidelines
⇒ Ensure timely response to all communication, updates to knowledge base and reports
⇒ Build the content taxonomy and include SEO words to enable quick search
Strengthen relationships:
⇒ Work with client team to create content for effective query resolution
Qualifications :
♦ Graduate in any stream or related field
♦ Experience doing research using multiple sources
♦ Good English language written and verbal communication skills
♦ Ability to meet deadlines
♦ Intermediate level Excel skills
How to Apply :
You can apply in online mode for this post.
The position has been filled<<Back>>
#. Sales Ops Associate (Fresher)
The position has been filled
Sutherland Global Services is hiring for the post of Sales Ops Associate Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TN, India
Job Title : Sales Ops Associate
Education : Bachelor / Diploma
Experience : Fresher
Job ID : REF15286Q
Sutherland Recruitment 2024
Job Description :
♦ Answer phone to respond any customer queries
♦ Knowledge of client Policies & Procedures
♦ Assist customer’s on sales inquiries and help the customer in buying the products and also the role involves up selling, handing refund request which includes retention strategy and ensure there is no customers experience impact at any cost.
♦ Asks customer “Discovery” questions to fully understand their needs and issues before offering a solution
♦ Project a professional company image through phone & email interaction
♦ Provide customers with product and service information
♦ Provide assistance with regarding to customer service issues as well like Renewing, refunding the product etc..,
♦ Transfer customer calls to the appropriate department if required
♦ Escalate the call to the next level if required
Qualifications :
♦ Any Graduate / Higher Secondary / 3 years Diploma
How to Apply :
You can apply in online mode for this post.
The position has been filled<<Back>>
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About Sutherland :
Sutherland Global Services is a global business process outsourcing provider with over 45,000 employees across the world. They offer a range of services including customer service, technical support, and analytics. Sutherland’s innovative approach to outsourcing has led to partnerships with some of the biggest names in the industry. Their commitment to employee satisfaction and development has earned them numerous awards for workplace excellence. With a focus on technology, analytics, and automation, Sutherland continues to push the boundaries of what is possible in the outsourcing industry.
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