Sutherland Recruitment 2025
Sutherland Global Services is hiring talented individuals to join their team! They are seeking candidates who have a passion for customer service and a desire to grow their career. With opportunities for advancement and a supportive work environment, Sutherland Global Services is the perfect place to take your career to the next level.
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1. Associate-Sales Ops (fresher)
Published on : Dec 12 2024
Sutherland Global Services is hiring for the post of Associate-Sales Ops. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TS, India
Job Title : Associate-Sales Ops
Education : Any degree Or Diploma
Experience : Fresher
Job ID : REF24671W
Sutherland Recruitment 2024
Job Description:
» Immediate joiners required – Should be available to join by 6 January.
» Excellent verbal communication skills
» Fresher or Minimum 6 months of experience in an international voice process
» Mandatory experience in sales, upselling, cross-selling, and international sales
» Ability to handle real-time voice calls and chats with technical queries
» Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
» Compensation: CTC: 3 to 3.6 LPA (varies based on candidate experience)
» Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.
» Qualifications: Any degree Or Diploma
How to Apply :
All interested and eligible candidates can apply in online mode for Associate-Sales Ops position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Associate-Sales Ops Salary : The salary for this role is upto ₹3.6 LPA *
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2. .NET Developer (2+ yrs)
Published on : Dec 09 2024
Sutherland Global Services is hiring for the post of .NET Developer. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Hyderabad, TS, India
Job Title : .NET Developer
Education : Bachelor Degree
Experience : 2+ years
Job ID : REF25045L
Sutherland Recruitment 2025
Job Summary:
We are seeking a skilled Senior Software Engineer with substantial experience in the Software Development Life Cycle (SDLC) to join our dynamic team. The ideal candidate will demonstrate expertise in .NET technologies, SQL, and mobile application development, with a proven track record of delivering high-quality software solutions. This role will involve collaborating with clients, performing technical analysis, and ensuring the successful implementation and maintenance of our digital supply chain applications.
Key Responsibilities:
» Participate in the full software development lifecycle, encompassing requirements analysis, technical design, coding, testing, deployment, and maintenance.
» Develop user-friendly interfaces utilizing WPF and Xamarin Forms, ensuring optimal performance and aesthetic appeal.
» Integrate RESTful APIs with desktop and mobile applications using WCF and TCP/IP protocols.
» Provide real-time assistance during production phases to troubleshoot and resolve issues promptly.
» Maintain comprehensive development and functional documentation for each module and change request.
» Work on integrating AIDC devices (e.g., printers, scanners, RFID technology) with the application across platforms.
Qualifications:
» Bachelor’s degree
» Proven experience as a Software Engineer or Application Developer, demonstrating a strong understanding of the SDLC.
» Proficiency in .NET technologies (C#, WPF, WCF, Xamarin), with a solid grasp of object-oriented programming (OOP).
» Extensive experience in writing SQL queries, stored procedures, and performance tuning in SQL Server and MySQL.
» Familiarity with version control systems (Git, SVN) and Agile methodologies.
» Strong analytical and problem-solving skills, complemented by excellent communication abilities.
» Experience with Flutter is a plus.
How to Apply :
All interested and eligible candidates can apply in online mode for .NET Developer position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
.NET Developer Salary : The salary for this role is upto ₹7.0 LPA *
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# . Professional – Quality Analyst (1-3 yrs)
Published on : July 24 2024
Sorry, this position has been filled.Sutherland Global Services is hiring for the post of Professional – Quality Analyst. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Hyderabad, TS, India
Job Title : Professional – Quality Analyst
Education : Bachelor Degree
Experience : 1-3 years
Job ID : REF18987J
Sutherland Recruitment 2024
Job Description :
♦ Skill in Excel Intermediate and Advanced – VLOOKUP, Power Pivots, Pivot tables, for managing data, analysis and projecting the data .
♦ Audit of cases/Tickets and Summarizing it at different categories.
♦ Driving efficiency in terms reducing backlog of cases, increasing Milestone SLOs (First response, Meaningful updates, Valid client contact, Case/ ticket resolutions).
♦ Skill in using various Lean and six sigma tools (DMAIC, Fishbone Analysis, Control Charts, Flow Charts, 5 Whys, etc.) to conduct RCA.
♦ Excellent communication, analytical and convincing skills.
♦ Investigate customer complaints and Provide RCAs.
♦ Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
♦ Conduct detailed statistical analysis to identify trends, issues, and areas for improvement in process quality.
♦ Analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.
♦ Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.
♦ Client relationship management, project management, quality.
♦ Candidate should be flexible to work in EST Hrs. (8 AM to 8PM EST) and on Weekends ( If project Demands).
Qualifications:
♦ Must be a Graduate.
♦ Must have 1-3 years.
♦ Skill in Excel Intermediate and Advanced – VLOOKUP, Power Pivots, Pivot tables, for managing data, analysis and projecting the data .
♦ Willing to work in Night Shift.
How to Apply :
All interested and eligible candidates can apply in online mode for Professional – Quality Analyst position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The salary for this role is upto ₹5.0 LPA *
<<Back>>
#. Market Research Analyst (2+ yrs)
Sorry, this position has been filled.
Sutherland Global Services is hiring for the post of Market Research Analyst. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Hyderabad, TS, India
Job Title : Market Research Analyst
Education : Bachelor / Diploma
Experience : 2+ years
Job ID : REF17724J
Sutherland Recruitment 2024
Job Description :
⇒ Prepare Company Intelligence decks for all the Clients/Prospects/Competitors of Sutherland.
⇒ Need to prepare Competitor analysis, SWOT Analysis
⇒ Identify the Prospective companies for targeted campaigns.
⇒ Keep up with the technological trends, outside researchers’ analysis, and best practice implementation.
⇒ Create reports, presentations, and action items based on collected data.
⇒ Analyze data from various sources to identify market trends and consumer demographics.
Qualifications :
♦ MBA – Marketing is preferred.
♦ 2+ years of experience in Market Research
♦ Excellent written and verbal communication skills
♦ Hands on experience in using LinkedIn, ZoomInfo & other data sources.
♦ Ability to interpret large amounts of data and to multi-task.
How to Apply :
All interested and eligible candidates can apply in online mode for Market Research Analyst position.
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join our WhatsApp group: Click here
Salary : The average yearly salary for a Research Analyst at Sutherland in India is around ₹4.5 L
<<Back>>
#. Research Associate (Fresher)
The position has been filled
Sutherland Global Services is hiring for the post of Research Associate. Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TN, India
Job Title : Research Associate
Education : Bachelor / Diploma
Experience : Fresher
Job ID : REF16131F
Sutherland Recruitment 2024
Job Description :
Research:
⇒ Source publicly available contact information and content to create product support information for end users
⇒ Communicate with contacts via emails and internal ticketing tools to source contact information and content to surface to end users
⇒ Check sourced information for validity and availability on internal tools and databases
⇒ Use internal tools to publish sourced content for end users
⇒ Capture and index sourced and published content in Excel
⇒ Streamline processes and build flowcharts where applicable
Writing: Added advantage
⇒ Leverage open-source existing documentation, manufacturer content and contact information, to create product support information
Ensure Quality:
⇒ Ensure that information found is useful, accurate and in line with client guidelines
⇒ Ensure timely response to all communication, updates to knowledge base and reports
⇒ Build the content taxonomy and include SEO words to enable quick search
Strengthen relationships:
⇒ Work with client team to create content for effective query resolution
Qualifications :
♦ Graduate in any stream or related field
♦ Experience doing research using multiple sources
♦ Good English language written and verbal communication skills
♦ Ability to meet deadlines
♦ Intermediate level Excel skills
How to Apply :
You can apply in online mode for this post.
The position has been filled<<Back>>
#. Sales Ops Associate (Fresher)
The position has been filled
Sutherland Global Services is hiring for the post of Sales Ops Associate Interested and eligible candidates can read more details below.
Company Name : Sutherland
Job Location : Chennai, TN, India
Job Title : Sales Ops Associate
Education : Bachelor / Diploma
Experience : Fresher
Job ID : REF15286Q
Sutherland Recruitment 2024
Job Description :
♦ Answer phone to respond any customer queries
♦ Knowledge of client Policies & Procedures
♦ Assist customer’s on sales inquiries and help the customer in buying the products and also the role involves up selling, handing refund request which includes retention strategy and ensure there is no customers experience impact at any cost.
♦ Asks customer “Discovery” questions to fully understand their needs and issues before offering a solution
♦ Project a professional company image through phone & email interaction
♦ Provide customers with product and service information
♦ Provide assistance with regarding to customer service issues as well like Renewing, refunding the product etc..,
♦ Transfer customer calls to the appropriate department if required
♦ Escalate the call to the next level if required
Qualifications :
♦ Any Graduate / Higher Secondary / 3 years Diploma
How to Apply :
You can apply in online mode for this post.
The position has been filled<<Back>>
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About Sutherland :
Sutherland Global Services is a global business process outsourcing provider with over 45,000 employees across the world. They offer a range of services including customer service, technical support, and analytics. Sutherland’s innovative approach to outsourcing has led to partnerships with some of the biggest names in the industry. Their commitment to employee satisfaction and development has earned them numerous awards for workplace excellence. With a focus on technology, analytics, and automation, Sutherland continues to push the boundaries of what is possible in the outsourcing industry.
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