Desktop Support Specialist | 2+ yrs | Diebold Nixdorf

Updated

04/08/2025

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3 min

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Categories: IT, Full Time, Hyderabad, IT, Support / Service

Diebold Nixdorf Off Campus Drive 2025

Diebold Nixdorf Recruitment | Desktop Support Specialist | 2-4 yrs | Hyderabad

Diebold Nixdorf seeks a skilled Desktop Support Specialist to join our team. Responsibilities include troubleshooting hardware and software issues, providing technical assistance to users, and ensuring systems are up to date. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a passion for technology. Join us in delivering top-notch support services! Apply now.

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Desktop Support Specialist (2-4 yrs)

Diebold Nixdorf is hiring for the post of Desktop Support Specialist for Hyderabad location. Interested and eligible candidates can read more details below.

Company Name : Diebold Nixdorf

Job Location : Hyderabad, TG, India

Job Title : Desktop Support Specialist

Education : Diploma

Experience : 2-4 years

Job Id : 16074

Diebold Nixdorf Recruitment 2025

JOB DESCRIPTION :

Provides support to users of desktop computers, laptop computers, tablets, mobile communication devices, printers and office equipment. Support may be on location or remote. Activities include provisioning, installation / set up, troubleshooting, providing basic training, technical guidance and client support on usage of all equipment. Responds to calls regarding system outages, troubleshooting and resolving users’ issues who are on location or working remotely. Strives to meet or exceed Service Level Agreements (SLAs)

RESPONSIBILITIES :

» Installs and configures desktop, laptops, workstation and peripheral devices.
» Provides remote and face-to-face technical support for users, addressing computer, peripheral, connectivity and other problems.
» Responsible for tracking / maintaining / managing asset inventory and asset management.
» Strong Knowledge on Access Management, Windows Operating Systems, Active Directory, Azure Entra, Endpoint Tools, ITIL practises etc.
» Raises and maintains purchase requisitions / orders, and Vendor management.
» Manages work orders, tickets, problems or tasks within a structured ticket management system.
» Recommends and ensures timely, accurate, reliable upgrades & maintenance for all DN Corporate devices.
» Excellent communication and Interpersonal skills to handle the users globally with 24/7 support model.
» Preferred to have good scripting knowledge in Power shell, Automation Tools and IT Cloud Certifications.

QUALIFICATIONS :

» Diploma or equivalent work experience required.
» Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Desktop Support.
» Excellent business English skills (Written and spoken).

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for Desktop Support Specialist position….👇👇

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Desktop Support Specialist Salary : 💵💵The salary for this role is upto ₹6.2 LPA *💵💵

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About Diebold Nixdorf,

Diebold Nixdorf is a leading provider of innovative technology solutions for banking and retail industries. With a global presence, they offer services such as ATM management, point-of-sale systems, and digital banking solutions. Their cutting-edge products aim to enhance customer experiences, streamline operations, and drive business growth. Diebold Nixdorf continues to revolutionize the way businesses engage with their customers through technology.