Engineer | 2+ yrs | 3i infotech

Updated

21/08/2025

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3 min

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Categories: IT, Full Time, Haryana, IT, Rajasthan

3i infotech Off Campus Drive 2025

3i infotech Recruitment | Engineer-Desktop Support | 2+ yrs | Kundli, Jaipur, Rajkot |

3i Infotech is seeking a skilled Engineer for their Desktop Support team. The role involves troubleshooting hardware and software issues, providing technical assistance to users, and ensuring smooth operation of desktop systems. Ideal candidates possess strong problem-solving skills, excellent communication abilities, and a passion for delivering exceptional customer service. Apply now to join this dynamic team!

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Engineer – Desktop Support (2 yrs)

3i infotech is hiring for the post of Engineer – Desktop Support. Interested and eligible candidates can read more details below.

Company Name : 3i infotech

Job Location : Kundli, Jaipur, Rajkot, India

Job Title : Engineer – Desktop Support

Education : Bachelor’s degree

Experience : 2+ years

Job Ref Id : 3IRFR-2927

3i infotech Recruitment 2025

Job Description :

√ Install, upgrade, support and troubleshoot Windows 10 and Microsoft Office and other authorized desktop applications.
√ Install, upgrade, support and troubleshoot printers, computer hardware and other authorized peripheral equipment.
√ Performs general preventative maintenance tasks on computers, laptops, printers, and other authorized peripheral equipment. Remote support through MSTSC, Team Viewer Remote Desktop to solve Windows and Software issue.
√ Identify requirements of equipments and parts to support faulty Desktop, Laptop, and Server & UPS. When the restoration is beyond the scope of the computers, laptops, printers, and any other authorized peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 2 / 3 support team member.
√ Develop trends by monitoring and analysing incoming calls, problems, and support requests. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.
√ Troubleshooting network connectivity in a LAN/WAN environment
√ Creating, Prioritizing and Resolving tickets in the Ticketing Tool
√ Coordinating with Vendor for repair and replacing the hardware components.
√ Act as first point of escalation for all the Incidents/Problems.

‹‹‹ more details ›››

How to Apply :

All interested and eligible candidates can apply in online mode for Associate Engineer – Desktop Support position. 👇👇

Apply for this Job..

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Engineer Salary💵💵 : The salary for this role is upto ₹4.00 LPA* 💵💵

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About 3i infotech

3i Infotech is a global IT company offering software solutions and services to diverse industries. With a focus on innovation and technology, they provide cutting-edge products for digital transformation and business optimization. Their expertise in areas like banking, healthcare, and government sectors has earned them a reputation for reliable efficient solutions that drive growth and success for their clients worldwide.