Mphasis | Software Engineer | 2+ yrs
Mphasis Recruitment | Software Engineer | 2+ Years | Mumbai
Mphasis, a leading IT solutions provider, is seeking skilled Technical Support Engineers to join their team. In this role, you will provide exceptional customer service and technical assistance to clients, troubleshooting issues and resolving problems efficiently. Strong communication skills, knowledge of IT systems, and the ability to work well under pressure are essential. Join Mphasis today and take your career to new heights. Apply now!
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Software Engineers (2+ yrs)
Mphasis is hiring for the post of Software Engineers. Interested and eligible candidates can read more details below.
Company Name : Mphasis
Job Location : Mumbai, MH, India
Job Title : Software Engineers
Education : Graduate
Experience : 2+ years
Role : L1 Support
Job Id : 382889
Mphasis Recruitment 2024
A L1 support to manage a critical project for one of our biggest client in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications .
Skills :
⇒ First level SPOC for application related queries and issues from end users.
⇒ Solving service desk tickets.
⇒ Analysing end user’s queries over telephonic conversation to understand issue more clearly
⇒ Replying Mails receved from end users/ circle admins.
⇒ Sending daily IT risk management report to client.
⇒ Generating various reports (daily, weekly, fort-nightly, Monthly, Quarterly and AnnualLy) from the system using SQL queries, validate and share.
⇒ After analysing issue in service desk or mail, if needed corrections have to be done in database through proper channel.
⇒ Making service desk monthly report and daily report.
⇒ If issue is not understanding then it must be discussed with L2 and L3 team for quick resolution.
⇒ Updation and maintenance of User Manual and Standard Operating Procedure documents with continuous modifications in various programs of the application.
⇒ Good verbal and written communication skills in English and Hindi.
⇒ Good hands on experience in Oracle Database and writing SQL Queries.
⇒ Prior Customer Help desk experience is strongly desired.
⇒ Knowledge in MS office.
⇒ Knowledge in core java/ADF is added advantage.
⇒ Knowledge in PL/SQL is added advantage).
⇒ Capable of analyzing requirements
⇒ Develop and peer review of LLD (Initiate/ participate in peer reviews)
⇒ Participate in discussion with business stake holders
⇒ 6 days working for SBI project.
⇒ Only male candidates are required
⇒ Resolve technical issues of projects and Explore alternate designs
⇒ Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
⇒ Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
⇒ Train and coach members of project groups to ensure effective knowledge management activity.
How to Apply :
All interested and eligible candidates can apply in online mode for Software Engineer position.
Salary : According to AmbitionBox, the average annual salary for a software engineer at Mphasis after two years of experience is ₹4.7 lakhs. This includes base salary and additional pay.
Intern Jobs Recruitment 2024
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About Mphasis
Mphasis is a leading IT solutions provider, delivering cutting-edge technology services and digital transformation to global clients. With a strong focus on innovation and customer-centricity, Mphasis offers expertise in areas such as cloud computing, artificial intelligence, and blockchain. Their comprehensive suite of services includes application development, infrastructure management, and business process outsourcing. By leveraging their deep industry knowledge and diverse talent pool, Mphasis continues to drive growth and success for businesses across industries worldwide.
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