Associate Support Engineer | 1+yrs (Atlassian)
Atlassian Recruitment | Associate Support Engineer | 1+ years | Bangalore
Atlassian seeks an Associate Support Engineer to join their team. Responsibilities include troubleshooting technical issues, providing excellent customer service, and collaborating with cross-functional teams. The ideal candidate possesses strong problem-solving skills, passion for technology, and a desire to learn and grow in a dynamic environment. Join Atlassian in shaping the future of teamwork!
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Associate Support Engineer (1+ years)
Atlassian Corporation is hiring for the post of Associate Support Engineer for Pune location. Interested and eligible candidates can read more details below.
Company Name : Atlassian Corporation
Job Location : Bengaluru, KA, India / Remote Work
Job Title : Associate Support Engineer
Education : Bachelor’s degree
Experience : 1+ years
Atlassian Recruitment 2024
Responsibilities :
⇒ Be responsible for resolving customer configuration issues and responding to customer questions.
⇒ Ensure that customers have a positive experience with Atlassian Cloud products.
⇒ Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
⇒ Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content
⇒ Work in a 12:30 PM to 9:30 PM IST shift
Experience :
⇒ Overall 1+ years of customer or support facing industry experience
⇒ Have an understanding of Operating Systems, Database, Networking Concepts and Cloud Computing
⇒ Knowledge of SQL, Networking, Linux, Java Web Servers or knowledge in Cloud technologies will be an added advantage
⇒ We’re looking for individuals who have a customer centric mindset and a solution-based approach inline with Atlassian’s Core values.
⇒ Keen interest for learning new technologies and understanding how to utilise them in a customer facing environment.
⇒ Problem solving approach & strong troubleshooting experience
⇒ Experience working with peers/teams across multiple locations in an added avantage.
⇒ To have flexibility to cover a fixed shift through weekends on rotation basis to meet the needs of our customers
How to Apply :
All interested and eligible candidates can apply in online mode for Associate Support Engineer position.
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Intern Jobs Recruitment 2024
Salary : The estimated total pay range for a Support Engineer at Atlassian is upto ₹20L per year
About Atlassian
Atlassian is a leading software company known for its collaborative tools and platforms. With a focus on empowering teams, Atlassian provides solutions like Jira for project management, Confluence for content creation, and Trello for task tracking. Their user-friendly interfaces and integrations make it easy to streamline workflows and enhance productivity. Trusted by millions of users worldwide, Atlassian continues to innovate and revolutionize the way teams work together.
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