Associate Technical Engineer | 0-1 yr | Catchpoint
Catchpoint Recruitment | 0-1 year | Associate Technical Engineer | India
Catchpoint Systems Inc is seeking an Associate Technical Engineer to join their team. This role involves troubleshooting technical issues, providing support to customers, and collaborating with cross-functional teams. Ideal candidates have a strong technical background, excellent problem-solving skills, and a passion for technology. If you are looking to grow your career in a dynamic and innovative environment, we want to hear from you! Apply now.
Associate Technical Engineer (0-1 yr)
Catchpoint Systems Inc is hiring for the post of Associate Technical Engineer. Interested and eligible candidates can read more details below.
Company Name : Catchpoint India
Job Location : Pan India
Job Title : Associate Technical Engineer
Education : Bachelor’s degree
Experience : 0-1 year
Catchpoint Recruitment 2024
Catchpoint Technical Support is looking for recent graduates to be part of our talent pool. This role will provide an opportunity to learn and work with many of our Fortune 500 customers. Our Technical Support team is growing, and the job will allow individuals to learn from some of the best talent in the industry. The individual must have the passion and energy to work in an entrepreneurial and fast paced environment.
Responsibilities :
⇒ Complete first response on customer tickets within stipulated SLA’s
⇒ Provide technical assistance to customers via our ticketing system.
⇒ Research, analyse, and resolve customer issues and questions
⇒ Contribute actively to product knowledge base and other product related documentation and the blog.
⇒ Collaborate with engineering in identifying product defects, designing solutions, and testing.
⇒ Work closely with product management in identifying customer needs and requirements and validate future feature designs!
⇒ Utilize training provided by Catchpoint to obtain industry standard certifications.
Required Skills & Qualifications :
⇒ Basic understanding of the Internet including TCP/IP, CDN, DNS
⇒ Basic understanding of web applications
⇒ Bachelor’s degree in engineering and or equivalent
⇒ Excellent written and verbal communication skills
⇒ 0-1 year of experience in IT, freshers welcomed
How to Apply :
All interested and eligible candidates can apply in online mode for Associate Technical Engineer position.
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Intern Jobs Recruitment 2024
Salary : The salary for this role is upto ₹5.5 LPA *
About Catchpoint
Catchpoint Systems Inc, a leading digital experience intelligence company, offers real-time analytics to optimize user experiences. Their platform monitors performance across networks and applications, providing insights for businesses to enhance customer satisfaction and revenue. With a focus on reliability and speed, Catchpoint empowers organizations to deliver seamless digital interactions, ensuring high-performance outcomes in today’s competitive online landscape.
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